Planning

External Facilitation and Engagement Services for Primary Care Transformation

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Planning

13 Feb 2026 at 14:16

Summary of the contracting process

On 13th February 2026, NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust) initiated a procurement process focused on securing External Facilitation and Engagement Services for Primary Care Transformation. This planning stage seeks expressions of interest from potential providers before the deadline on 4th March 2026. NHS Wales Shared Services Partnership, located in Cardiff, aims to enhance Primary Care services within the Hywel Dda University Health Board, helping local communities through improved access to care. This opportunity falls within the business services category, touching on consulting and organisational development, with an indicative gross contract value of £144,228. The upcoming tender notices are expected by 20th April 2026, with the contract commencing on 1st September 2026 and concluding by 31st March 2027.

This tender offers significant growth opportunities for organisations specialising in external facilitation, organisational development, and health system transformation. Suitable candidates would include businesses well-versed in fostering partnership working and improving organisational culture within healthcare environments. Emphasising collaboration between the Health Board and primary care service providers, this project offers the chance to shape strategic plans that are cluster-based and actionable, whilst addressing organisational and governance improvements. Companies with keen expertise in business services, legal consulting, marketing, and recruitment will find themselves well-positioned to compete for this contract, thus opening doors to enhance their market presence and impact within the Welsh healthcare sector.

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Notice Title

External Facilitation and Engagement Services for Primary Care Transformation

Notice Description

Primary Care services within Hywel Dda University Health Board (HDUHB) are delivered through a network of GP surgeries, community pharmacies, dental practices, optometrists, and community teams. These services are organised into seven Primary Care Clusters, bringing together a wide range of professionals to meet the needs of local communities. The overarching aim of Primary Care within HDUHB is to provide accessible, coordinated care that supports people to stay well, manage long-term conditions, and access the right care at the right time. Primary Care teams work closely with social care, voluntary sector organisations, and other partners to deliver services that are responsive to local needs and focused on improving health outcomes. HDUHB is currently at a key stage in its strategic development. This follows a comprehensive programme of stakeholder engagement, a review of national and international best practice, and an assessment of current challenges facing Primary Care and Community Services. Following a mid-point review of this programme, it has been identified that engaging external facilitation and engagement services would add significant value. An external provider would offer an impartial perspective, support improvements in organisational culture and partnership working, and augment internal capacity to lead the conversations required to deliver meaningful and timely transformational change. Purpose of the Pre-Engagement As part of the development of the specification for this service, HDUHB wishes to engage with potential providers to: * Provide context and background to the proposed service * Test and refine the proposed service model and scope * Inform the future tender documentation and procurement approach This pre-engagement is not a call for competition but an opportunity for interested and suitably experienced providers to help shape the future service. Scope of Requirement (Indicative) The external facilitation service is expected to support engagement, improve the culture and partnership working between the Health Board and its Primary Care service providers - both internal and external -that will support the development of actionable, cluster-based strategic plans. Target Audience for Engagement * HDUHB operational teams * Primary Care contractors * HDUHB senior leadership team * Previously engaged stakeholders (as appropriate) Expected Outcomes The service is expected to deliver: * Improved culture and working practices across Primary Care contractors, Community Services, and Secondary Care * A robust Governance Plan supporting delivery of the Cluster-based Action Plans, including: o Partnership and organisational structures o Financial delegation arrangements o Alignment with existing Health Board governance and structures HDUHB welcomes expressions of interest from organisations with relevant expertise, skills, and experience in external facilitation, organisational development, partnership working, and health system transformation.

Planning Information

As part of our pre-procurement planning, we are seeking expressions of interest from potential providers who may wish to deliver this service. Interested organisations are invited to contact us for further information.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06540e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013471-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£120,190 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
20 Apr 20262 months to go
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Gemma Deverill
Contact Email
gemma.deverill@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL14 South West Wales

Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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