Award

Pharos Support and Maintenance

NORTHERN IRELAND FIRE AND RESCUE SERVICE

This public procurement record has 1 release in its history.

Award

16 Feb 2026 at 15:11

UK5 - Transparency Notice
Summary of the contracting process

The Northern Ireland Fire and Rescue Service has concluded a procurement process titled "Pharos Support and Maintenance," which falls under the industry category of software package and information systems. Located in Lisburn, this direct award was executed with Sophtlogic Limited, the supplier owning the exclusive intellectual property rights to the system. The procurement method was a direct award due to the supplier's unique position as the software creator, encompassing categories such as incident recording, personnel management, and fire safety systems. Key dates include the contract period beginning on 1st April 2026, running through to 31st March 2028, with possible extensions totalling up to 2028.

This tender presents substantial opportunities for Sophtlogic Limited, given their exclusive rights and previous involvement, highlighting the importance of possessing unique software ownership. For other businesses aspiring to compete for such opportunities, specialising in bespoke software solutions for public sector needs could prove beneficial. While this specific process is complete, businesses in the software and IT services domain can draw valuable insights on tailoring their offerings to meet the nuanced demands of public authorities, ensuring competitive advantage through innovation and intellectual property.

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Notice Information

Notice Title

Pharos Support and Maintenance

Notice Description

The Pharos MIS system provides the functionality for Operational, Safety and Business critical environments that are being used daily across NIFRS. The supplier (Sophtlogic) owns the source code for these systems and currently provides training, support and enhancements to these Systems which include: * Incident Recording and Operational Statistics * Breathing Apparatus and Technical Equipment; * Personnel / Human Resources * Rotas and Availability * Health and Fitness * Fire Safety Systems

Procurement Information

Sophtlogic are the original creators of the software, own the source code and are the sole vendor for support and maintenance services for the solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065520
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013930-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,358,760 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Feb 20266 days ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN IRELAND FIRE AND RESCUE SERVICE
Contact Name
Dawn Bradley
Contact Email
nifrsprocurement@nifrs.org
Contact Phone
Not specified

Buyer Location

Locality
LISBURN
Postcode
BT27 4SX
Post Town
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0E Lisburn and Castlereagh
Delivery Location
Not specified
Local Authority
Lisburn and Castlereagh
Electoral Ward
Wallace Park
Westminster Constituency
Lagan Valley

Supplier Information

Number of Suppliers
1
Supplier Name

SOPHTLOGIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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