Award

Pharos Support & Maintenance

NORTHERN IRELAND FIRE AND RESCUE SERVICE

This public procurement record has 2 releases in its history.

Award

23 Feb 2026 at 11:07

UK6 - Contract Award Notice
Award

16 Feb 2026 at 15:11

UK5 - Transparency Notice
Summary of the contracting process

The procurement process involves the Northern Ireland Fire and Rescue Service awarding a contract titled "Pharos Support & Maintenance" for software package and information systems under the industry category of goods. The procurement follows a direct award method, with Sophtlogic LTD, located in Ipswich, as the sole supplier. The contract, valued at £2,358,760, is active from 1st April 2026 to 31st March 2028, with the possibility of extension up to 31st March 2030. Key dates include the award date on 23rd February 2026, with the signature scheduled for 1st April 2026. The award aligns with Northern Irish devolved regulations and supports operational, safety, and business-critical functions used daily by the Fire and Rescue Service.

This tender provides growth opportunities for businesses specialising in software support and maintenance. Companies with expertise in operational software systems could benefit from similar contracts, given the emphasis on business-critical environments. Sophtlogic’s exclusive rights to the software's source code underscore the potential advantages for businesses that specialize in proprietary systems. SMEs with experience in public sector services, particularly those with niche capabilities in software development and systems support, will find such opportunities moored in intellectual property rights and sustainment of operational frameworks. The industry’s regulatory importance further amplifies opportunities for businesses able to navigate public sector requirements and deliver robust solutions.

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Notice Information

Notice Title

Pharos Support & Maintenance

Notice Description

The Pharos MIS system provides the functionality for Operational, Safety and Business critical environments that are being used daily across NIFRS. The supplier (Sophtlogic) owns the source code for these systems and currently provides training, support and enhancements to these Systems which include: * Incident Recording and Operational Statistics * Breathing Apparatus and Technical Equipment; * Personnel / Human Resources * Rotas and Availability * Health and Fitness * Fire Safety Systems

Procurement Information

Sophtlogic are the original creators of the software, own the source code and are the sole vendor for support and maintenance services for the solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065520
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015980-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,358,760 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Feb 20262 months ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN IRELAND FIRE AND RESCUE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LISBURN
Postcode
BT27 4SX
Post Town
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0E Lisburn and Castlereagh
Delivery Location
Not specified
Local Authority
Lisburn and Castlereagh
Electoral Ward
Wallace Park
Westminster Constituency
Lagan Valley

Supplier Information

Number of Suppliers
1
Supplier Name

SOPHTLOGIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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