Notice Information
Notice Title
CM3419 Customer Insights
Notice Description
This Preliminary Market Engagement (UK2) notice is being issued to inform the market that Yorkshire Water Services Limited is undertaking early engagement with suppliers to support the development of the sourcing strategy for a Customer Insights Framework. The purpose of this engagement is to better understand current market capability, innovation, delivery models, commercial approaches, and best practice in the provision of customer insights services and solutions. This may include, but is not limited to, data analytics, research methodologies, insight generation, technology platforms, and associated advisory services. The information gathered through this engagement will help shape the proposed scope, structure, lotting strategy (if applicable), commercial model, and procurement approach. It will also inform decisions regarding contract duration, evaluation criteria, and potential routes to market. This exercise is for information-gathering purposes only and does not constitute a call for competition. Participation in this engagement will not provide any advantage or disadvantage in any subsequent procurement process. Suppliers interested in contributing to this market engagement are invited to express their interest in accordance with the instructions set out in this notice.
Planning Information
Suppliers are invited to express interest via email to with brief details of their service offering. Further engagement (e.g., RFI or supplier calls) may follow. There are no specific conditions for participation in this market engagement. Participation is voluntary and non-binding
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-065527
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/013939-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
79320000 - Public-opinion polling services
79330000 - Statistical services
Notice Value(s)
- Tender Value
- £3,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Feb 20266 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- 16 Mar 20263 weeks to go
- Award Date
- Not specified
- Contract Period
- 2 Aug 2026 - 2 Aug 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- YORKSHIRE WATER SERVICES LIMITED
- Contact Name
- Not specified
- Contact Email
- professionalservicecontracts@yorkshirewater.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BRADFORD
- Postcode
- BD6 2SZ
- Post Town
- Bradford
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE41 Bradford
- Delivery Location
- Not specified
-
- Local Authority
- Bradford
- Electoral Ward
- Royds
- Westminster Constituency
- Bradford South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/013939-2026
16th February 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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