Tender

DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support

NORTHERN IRELAND PRISON SERVICE

This public procurement record has 1 release in its history.

Tender

17 Feb 2026 at 15:10

Summary of the contracting process

The Northern Ireland Prison Service is seeking a supplier for IT support and maintenance of its COMPASS system through an open procurement process. This tender, categorised under IT services, specifically consulting and support, is currently in the tender stage with key deadlines being the 9th March 2026 for enquiries and 16th March 2026 for submissions. The location for the delivery of services is Northern Ireland, UK. The total gross value of the contract is estimated at £147,600 and is set for an initial two-year period starting 1st April 2026, with options for extension up to a further two years. The procurement process is being managed by the CPD - Supplies & Services Division, a central procurement entity within the Northern Irish government.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those offering system and support services or helpdesk solutions. Companies with experience in providing high-quality support and maintenance, and with the ability to offer flexible call-off support days, would be well-positioned to compete. SMEs are encouraged to participate, with the contract offering both a reliable revenue stream and the chance to establish a long-term relationship with a central government authority. The procurement method being an open procedure allows for wide participation, enabling businesses to showcase their expertise and compete on the basis of both quality and cost, with the total contract price holding a 70% weighting in the award criteria.

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Notice Title

DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support

Notice Description

NIPS wishes to appoint a Supplier for the provision of support and maintenance of its' COMPASS system, via support days on a call off basis. The DOJ ISD provides 'first-line' support to the Users of the system. This contract is for the provision of support and maintenance on via call off support days as and when required (estimated 30 days per year). This contract is for an initial period of 2 years with 2 optional extensions of 1 year each.

Lot Information

Lot 1

Options: This contract is for the provision of Support Days as and when required by NIPS on a Call- Off basis, the contract has an initial period of two years with two further options to extend by a further 1 year each to enable the client to extend their requirement to call off support days.

Renewal: This contract has an initial period of 2 years with an option to extend the contract for a further two periods of one year each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065644
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014407-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72250000 - System and support services

72253000 - Helpdesk and support services

72500000 - Computer-related services

Notice Value(s)

Tender Value
£123,000 £100K-£500K
Lots Value
£123,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20265 days ago
Submission Deadline
16 Mar 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
2029-06-30

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHERN IRELAND PRISON SERVICE
Additional Buyers

CPD - SUPPLIES & SERVICES DIVISION

Contact Name
Not specified
Contact Email
ssdadmin.cpd@finance-ni.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT4 3SQ
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Sydenham
Westminster Constituency
Belfast East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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