Award

Corporate Design Contract

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

19 Feb 2026 at 11:26

Summary of the contracting process

The procurement process involved Transport for London (TfL) as the buying organisation, seeking a Creative agency to assist with its Corporate Design Contract. This tender, classified under the CPV category "Marketing services," sought ongoing support for marketing and consultation campaigns aimed at behaviour change and customer marketing. The awarded contract, signed on 16 February 2026, covers various media assets, events, and translation services, thereby facilitating effective communication and engagement across TfL's business units. This contract operates under a limited procurement method without a prior publication of a call for competition, and it can be extended for up to four years. The services were delivered across multiple UK regions, including London, under a zero spend contract initiated based on TfL's call-off requests.

This tender presents growth opportunities for creative design agencies, particularly those specialising in comprehensive marketing and communication services. Businesses capable of developing integrated campaign assets, including print and digital media, as well as events coordination, would find this tender well-suited to their expertise. The contract’s emphasis on financial, technical, and social value criteria (40%, 50%, and 10%, respectively) indicates a competitive edge for firms that can demonstrate strong performance in these areas. Businesses located in the UK's southern and eastern regions, with interest in government projects and those able to offer innovative solutions for public transportation marketing, have the opportunity to establish valuable partnerships through such contracts. Definition Group, a large-scale creative agency based in London, was awarded the active contract by TfL, highlighting the importance of proficient operational capabilities to meet public marketing needs.

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Notice Title

Corporate Design Contract

Notice Description

A full-service Creative agency is required to provide on-going support to TfL Customer Marketing & Behaviour Change (CMBC), TfL Design, Consultation and Places for London teams for various campaign activities. This Agreement will enable TfL to implement successful marketing and consultation campaigns in support of business objectives, specifically to deliver campaign materials. The chosen Creative agency's scope of work will include: * Creation of concepts for Customer Marketing & Behaviour Change and Consultation campaigns * Execution of concepts into campaign assets across all type of media such as print, posters, online, social media and radio * Adaptation of existing creative concepts * Customer information e.g. posters, press ads, online ads, leaflets, letters, timetables, face to face activity etc. * Events and exhibitions on an ad hoc project basis * Translation services * Face to Face marketing

Lot Information

Lot 1

Transport for London (TfL) requires 2D corporate design campaign services, to be provided by creative design agencies to support several business units (BU), including Customer Marketing and behaviour Change (CMBC), Design and Public Consultation, to support with the creative development of design and communications. The outcome of such designs, aids each of the BU to solve problems and deliver target business to customer (B2C) communication and marketing services. Print of any literature derived from the designs, are excluded from this requirement. This is a zero spend contract, where works are requested on an adhoc basis. TfL is only committed to spend at the point that we 'call off' from this contract

Options: This is a two year contract with the option to extend plus 1, plus 1

Procurement Information

Call off from CCS RM6124 DPS - Under PCR2015. Categories were filtered by selection available on the CCS. All suppliers were sent an early market engagement to complete and would allow us to register them to SAP Ariba. An expression of interest, was then sent out to all suppliers a further two times to allow us to register them to SAP Ariba

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0657f3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015152-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342000 - Marketing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Feb 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Mark Flegg
Contact Email
markflegg@tfl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

DEFINITION GROUP

Open Contracting Data Standard (OCDS)

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