Notice Information
Notice Title
Mental Wellbeing Support Helpline 2026
Notice Description
An Expression of Interest process preceded this opportunity. The EOI was advertised via a UK2 Preliminary Market Engagement Notice. As advised within the EOI, only those Applicants who completed and submitted and Expression of Interest document were invited to take part in this opportunity. The Council is seeking a supplier who can provide timely, needs-based, person-centred, and trauma-informed mental wellbeing support to Torbay residents, who seek help via the Torbay Community Helpline from 31 July 2026 to 30 July 2028. This is not a new service and therefore any provider must have the capability and capacity to transfer both the functions and the staff (via TUPE transfer) for the 01 April 2026 should this be required. This procurement follows on from the recent Expression of Interest process, and includes only those Providers who expressed their interest and completed and submitted an Expression of Interest document, during October 2025.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-065817
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/015208-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Below threshold - limited competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £654,732 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Feb 20263 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 18 Feb 20265 days ago
- Contract Period
- 30 Jul 2026 - 30 Jul 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TORBAY COUNCIL
- Contact Name
- Commercial Services
- Contact Email
- commercial.services@torbay.gov.uk
- Contact Phone
- +441803201201
Buyer Location
- Locality
- TORQUAY
- Postcode
- TQ1 3DR
- Post Town
- Torquay
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK42 Torbay
- Delivery Location
- Not specified
-
- Local Authority
- Torbay
- Electoral Ward
- Tormohun
- Westminster Constituency
- Torbay
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/015208-2026
19th February 2026 - Contract award notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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