Award

All Wales Remote Laundry Support

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Award

23 Feb 2026 at 12:44

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for the "All Wales Remote Laundry Support" contract has been overseen by the NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, located in Cardiff. With the procurement stage reaching award on 23rd February 2026, and the contract period set to commence on 1st April 2026 until 31st March 2031, this tender falls within the IT services category and specifically targets specialist remote technical support services for the NHS Wales laundry estate. The contract was awarded through a direct procurement method, justified by exclusively technical rights held by the chosen supplier, Dee Scan Controls Limited. The project will leverage PLC diagnostic capabilities and 4G connectivity, ensuring minimal operational downtime across Wales.

This procurement presents a unique opportunity for Dee Scan Controls Limited, given their proprietary access to the essential PLC control logic and infrastructure across NHS Wales's laundry facilities. The direct award stems from the firm's unrivalled expertise in integrating and managing complex PLC-based production systems, an exclusive technical capability that other suppliers cannot replicate safely or effectively. Businesses specialising in remote technical support, especially those capable of managing complex PLC environments, are well-suited to explore future opportunities within public procurement processes marked by similar service requirements. For firms seeking to expand their footprint in the healthcare sector, observing developments from this contract could illuminate pathways for collaboration and innovation.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

All Wales Remote Laundry Support

Notice Description

NHS Wales Shared Services Partnership (NWSSP) Laundry Services has undertaken a procurement review in relation to the ongoing provision of specialist remote technical support across the NHS Wales laundry estate. The requirement covers comprehensive remote engineering support services, including PLC diagnostic capability, system-level fault finding, software rebuilds and configuration support, remote access and connectivity management, and provision of 4G connectivity with a minimum 100GB monthly data allowance per site. This support underpins the safe and continuous operation of all NHS Wales Shared Services laundry facilities. Each site relies on complex, PLC-controlled production environments that manage sorting equipment, monorail systems, Continuous Batch Washers (CBWs), dryer systems, and associated plant infrastructure. Reliable remote access to these systems is critical to maintaining operational resilience and minimising downtime that could impact NHS service delivery. In recent years, significant capital investment programmes have modernised and automated production processes across the laundry estate. As part of these programmes, PLC-based control systems were designed, programmed, installed, and commissioned exclusively by Dee Scan Controls Ltd. These systems form the backbone of site operations and are fully integrated into core production workflows. Dee Scan Controls Ltd retains exclusive access to the proprietary PLC control logic, programming files, software libraries, system integrations and architecture, configuration tools, secure access credentials, and historical backups and version-controlled software environments. The remote access PCs installed at each site operate via TeamViewer and host the required PLC programming platforms (such as Mitsubishi GX Works), with controlled software versions and master backups maintained on Dee Scan's secure servers. All PLC-based systems across the NHS Wales laundry estate are therefore dependent on Dee Scan's proprietary configurations and technical architecture. No third-party provider has the ability to safely interrogate, amend, or restore these systems without access to the original source code, firmware structures, and protected programming environments. Engaging an alternative supplier would present significant operational and technical risks, including the inability to access proprietary PLC logic or firmware, potential corruption or invalidation of live operational programs, extended system downtime affecting NHS service continuity, and, in the worst case, the requirement for full system replacement. Such risks would be disproportionate and could materially impact essential healthcare support services. Following a structured review of the technical landscape and market capability, NWSSP has concluded that no reasonable alternative supplier exists who can deliver the required remote diagnostic and support services safely and effectively. Accordingly, NHS Wales Shared Services Partnership intends to proceed with a direct award to Dee Scan Controls Ltd under Section 41 - Direct Award in Special Cases, where a qualifying justification under Schedule 5 applies. The relevant Schedule 5 justification is "Only One Supplier is Capable (Exclusive Technical Rights)."

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065a0e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016047-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£60,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Feb 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

DEESCAN CONTROLS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065a0e-2026-02-23T12:44:37Z",
    "date": "2026-02-23T12:44:37Z",
    "ocid": "ocds-h6vhtk-065a0e",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-NHS-RQF",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "RQF"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court,",
                "locality": "Cardiff",
                "postalCode": "CF14 3UZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL22"
            },
            "contactPoint": {
                "name": "Michael Butler",
                "email": "michael.butler2@wales.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PCLV-1399-LVJZ",
            "name": "Deescan Controls Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCLV-1399-LVJZ"
            },
            "address": {
                "streetAddress": "Unit 1 & 2 Rose Hill Enterprise Park",
                "locality": "Wrexham",
                "postalCode": "LL14 3QA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL23"
            },
            "contactPoint": {
                "email": "ian@deescan.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://deescan.co.uk/",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-RQF",
        "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
    },
    "tender": {
        "id": "SSP-DIR (25-26) 200",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "All Wales Remote Laundry Support",
        "description": "NHS Wales Shared Services Partnership (NWSSP) Laundry Services has undertaken a procurement review in relation to the ongoing provision of specialist remote technical support across the NHS Wales laundry estate. The requirement covers comprehensive remote engineering support services, including PLC diagnostic capability, system-level fault finding, software rebuilds and configuration support, remote access and connectivity management, and provision of 4G connectivity with a minimum 100GB monthly data allowance per site. This support underpins the safe and continuous operation of all NHS Wales Shared Services laundry facilities. Each site relies on complex, PLC-controlled production environments that manage sorting equipment, monorail systems, Continuous Batch Washers (CBWs), dryer systems, and associated plant infrastructure. Reliable remote access to these systems is critical to maintaining operational resilience and minimising downtime that could impact NHS service delivery. In recent years, significant capital investment programmes have modernised and automated production processes across the laundry estate. As part of these programmes, PLC-based control systems were designed, programmed, installed, and commissioned exclusively by Dee Scan Controls Ltd. These systems form the backbone of site operations and are fully integrated into core production workflows. Dee Scan Controls Ltd retains exclusive access to the proprietary PLC control logic, programming files, software libraries, system integrations and architecture, configuration tools, secure access credentials, and historical backups and version-controlled software environments. The remote access PCs installed at each site operate via TeamViewer and host the required PLC programming platforms (such as Mitsubishi GX Works), with controlled software versions and master backups maintained on Dee Scan's secure servers. All PLC-based systems across the NHS Wales laundry estate are therefore dependent on Dee Scan's proprietary configurations and technical architecture. No third-party provider has the ability to safely interrogate, amend, or restore these systems without access to the original source code, firmware structures, and protected programming environments. Engaging an alternative supplier would present significant operational and technical risks, including the inability to access proprietary PLC logic or firmware, potential corruption or invalidation of live operational programs, extended system downtime affecting NHS service continuity, and, in the worst case, the requirement for full system replacement. Such risks would be disproportionate and could materially impact essential healthcare support services. Following a structured review of the technical landscape and market capability, NWSSP has concluded that no reasonable alternative supplier exists who can deliver the required remote diagnostic and support services safely and effectively. Accordingly, NHS Wales Shared Services Partnership intends to proceed with a direct award to Dee Scan Controls Ltd under Section 41 - Direct Award in Special Cases, where a qualifying justification under Schedule 5 applies. The relevant Schedule 5 justification is \"Only One Supplier is Capable (Exclusive Technical Rights).\"",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true
                }
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "All Wales Remote Laundry Support",
            "status": "pending",
            "value": {
                "amountGross": 72720,
                "amount": 60600,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-PPON-PCLV-1399-LVJZ",
                    "name": "Deescan Controls Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKL",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2031-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "016047-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/016047-2026",
                    "datePublished": "2026-02-23T12:44:37Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-20T23:59:59+00:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}