This public procurement record has 4 releases in its history.

Award

08 Oct 2026 at 15:38

Tender

08 Jul 2026 at 12:06

PlanningUpdate

11 Mar 2026 at 09:08

Planning

24 Feb 2026 at 09:51

Summary of the contracting process

Manchester City Council commissioned psychological support through reflective practice sessions for frontline staff in its Homelessness Service. The service is intended to support staff working with people experiencing homelessness, with sessions delivered in Manchester. This is a community health service, rather than a general counselling or employee-assistance contract: the requirement centres on reflective practice for a defined council service workforce. The procurement was structured as one lot, covering the service as a whole. The buyer is Manchester City Council, and the work is for its own Homelessness Service.

The procurement is complete and has been awarded to the British Red Cross Society following an open competition. The award was made on 29 September 2026, at a value of £163,740 excluding VAT (£196,488 including VAT). The contract is scheduled to run from 1 November 2026 to 31 October 2027, with an option to extend for up to two further years. There was one lot. Evaluation weighted quality at 40%, price at 30%, social value at 20%, and zero carbon and environment at 10%. The original tender value was £165,000 excluding VAT (£198,000 including VAT). The tender deadline was 22 July 2026; the clarification deadline was 17 July 2026. Nineteen bids were received, with 15 reaching the final stage.

This award demonstrates demand from Manchester City Council for specialist psychological support delivered as reflective practice to frontline homelessness-service staff. A credible competitor would need to show the ability to provide structured, relevant sessions for staff dealing with homelessness work, alongside sound service quality and competitive pricing. Social value and environmental performance also formed a substantial part of the evaluation, so suppliers would need evidence they can address both rather than relying on price alone. The successful supplier was a large voluntary-sector organisation, while the requirement was marked suitable for SMEs and voluntary, community and social enterprises. That indicates the scale was accessible beyond large providers, although bidders still needed to demonstrate capacity to deliver reliably across the council service and a strong fit with its workforce and operating context.

How relevant is this notice?

Notice Information

Notice Title

Provision of Reflective Practice

Notice Description

This procurement is for the provision of psychological support through reflective practice sessions to frontline staff in Manchester City Council's Homelessness Service.

Lot Information

Lot 1

Renewal: option to extend for up to 2 years (1 +1).

Planning Information

Manchester City Council invites prospective providers of psychological support services to submit a brief outlining their capacity to deliver the specified provision. Submissions should be sent to Alice Porter at commissioning.consultation@manchester.gov.uk by 13/03/26. In the brief, Manchester City Council seeks to understand the market's capacity to deliver the following services and requests providers to include indicative financial costs for the 12-month period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065ab7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095340-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
£165,000 £100K-£500K
Lots Value
£165,000 £100K-£500K
Awards Value
£163,740 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
22 Jul 2026Expired
Future Notice Date
Not specified
Award Date
29 Sep 20263 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Manchester City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Postcode Area
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD33 Manchester

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

British Red Cross

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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