This public procurement record has 3 releases in its history.

AwardUpdate

02 Sep 2026 at 10:51

Award

06 Mar 2026 at 09:57

Award

24 Feb 2026 at 15:39

Summary of the contracting process

Hywel Dda University Health Number procured maintenance services for Carl Zeiss surgical equipment used at Bronglais, Glangwili and Prince Philip Hospitals. The requirement covers high-risk medical devices owned by Carl Zeiss and is intended to support patient safety, regulatory compliance, equipment reliability and continuity of surgical services. The service scope includes manufacturer-supported preventive maintenance, remote diagnostics, corrective repairs, parts and consumables, software updates, and access to loan equipment when needed. The work is therefore suited to suppliers providing specialist medical equipment maintenance, particularly organisations able to support Carl Zeiss surgical systems across multiple hospital sites in Wales. Its purpose is to minimise equipment downtime and reduce disruption to surgical procedures, including delays or cancellations caused by unreliable or unavailable devices.

This procurement has been completed and the contract was awarded to Carl Zeiss Ltd. The route was a below-threshold direct award without competition, with one completed lot. The contract was signed on 1 September 2026 and runs from 2 September 2026 to 28 February 2029. Its value is £31,123.20 excluding VAT, or £37,347.84 including VAT. The contract is active. The award was recorded as an active award, and the procurement was evaluated through the direct-award route rather than a competitive tender. The arrangement covers maintenance services classified as repair and maintenance services. NHS Wales Shared Services Partnership managed the procurement for Hywel Dda University Health Number. Carl Zeiss Ltd was the selected supplier, and the requirement was below the applicable threshold.

For a supplier that did not win this award, the procurement indicates recurring demand from Hywel Dda University Health Number for dependable maintenance of specialist surgical equipment. A credible competitor for a future requirement would need the technical capability to maintain Carl Zeiss systems, deliver planned preventive maintenance, diagnose faults remotely and complete corrective repairs using suitable parts and consumables. It would also need to manage software updates, provide loan equipment where necessary, and restore devices promptly so that surgical services are not disrupted. Experience of maintaining high-risk medical equipment in hospital environments would be important, alongside robust processes for patient safety, regulatory compliance, reliability, service response and coordination across Bronglais, Glangwili and Prince Philip Hospitals.

How relevant is this notice?

Notice Title

(Maintenance of) Surgical Equipment

Notice Description

This is a new requirement for the maintenance contract of surgical equipment owned by Carl Zeiss located at Bronglais, Glangwili and Prince Philip Hospitals. As high-risk medical equipment, these devices must be maintained under a formal regime to ensure patient safety, regulatory compliance, and equipment reliability. The contract provides manufacturer-supported preventive maintenance, remote diagnostics, corrective repairs including parts and consumables, software updates, and access to loan equipment where required, ensuring prompt return to service and minimising disruption to surgical procedures. Without this contract, equipment downtime could increase, leading to delays or cancellations and directly impacting patient care and service delivery across the Health Board.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065b4e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082967-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£31,123 Under £100K
Contracts Value
£31,123 Under £100K

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Sep 2026 - 28 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Hywel Dda University Health Number
Additional Buyers

NHS Wales Shared Services Partnership-Procurement Services

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BT
Postcode Area
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
Not specified

Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town North and South
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

Carl Zeiss Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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