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(Maintenance of) Ophthalmic Equipment

Hywel Dda University Health Board

This public procurement record has 3 releases in its history.

AwardUpdate

02 Sep 2026 at 09:40

UK7 - Contract Details Notice
Award

06 Mar 2026 at 11:09

UK7 - Contract Details Notice
Award

25 Feb 2026 at 12:08

UK5 - Transparency Notice
Summary of the contracting process

Hywel Dda University Health Board bought manufacturer-supported maintenance for Carl Zeiss ophthalmic equipment at Bronglais, Glangwili and Prince Philip Hospitals. The requirement covers high-risk medical equipment used in ophthalmic and surgical services, where reliable operation supports patient safety, regulatory compliance and continuity of care. The service includes planned preventive maintenance, remote diagnostics, corrective repairs, parts and consumables, software updates, and loan equipment where needed. Its purpose is to return equipment to service promptly and minimise disruption to surgical procedures. NHS Wales Shared Services Partnership managed the procurement for the Health Board. This is a specialist medical equipment maintenance service, including repair and maintenance services under CPV 50000000, rather than a supply-only purchase of ophthalmic devices.

The procurement is complete and was awarded through a below-threshold direct award without competition. Carl Zeiss Ltd was selected for the single lot. The award was dated 25 February 2026 and valued at £29,694.40 excluding VAT, or £35,633.28 including VAT. The awarded service period runs from 1 March 2026 to 28 February 2029. The contract was signed on 1 September 2026, with the contract period recorded as 2 September 2026 to 28 February 2029. The contract is active. Evaluation was not competitive: the route was a direct award for a below-threshold requirement, with the selected supplier providing manufacturer-supported maintenance for its own ophthalmic equipment.

This procurement indicates demand from Hywel Dda University Health Board for specialist, manufacturer-supported servicing of Carl Zeiss ophthalmic equipment across three hospitals. Suppliers seeking to compete for a future requirement would need proven capability in ophthalmic equipment maintenance, including preventive servicing, remote fault diagnosis, corrective repair and the supply of compatible parts and consumables. They would also need to manage software updates, provide loan equipment when necessary and restore high-risk clinical devices quickly enough to limit disruption to surgical services. Credibility would depend on understanding medical equipment safety and regulatory compliance, maintaining reliable technical support across multiple hospital sites, and demonstrating access to manufacturer-level knowledge or authorised support arrangements for Carl Zeiss systems.

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Notice Information

Notice Title

(Maintenance of) Ophthalmic Equipment

Notice Description

This is a new requirement for the maintenance contract of Ophthalmic equipment owned by Carl Zeiss located at Bronglais, Glangwili and Prince Philip Hospitals.As high-risk medical equipment, these devices must be maintained under a formal regime to ensure patient safety, regulatory compliance, and equipment reliability. The contract provides manufacturer-supported preventive maintenance, remote diagnostics, corrective repairs including parts and consumables, software updates, and access to loan equipment where required, ensuring prompt return to service and minimising disruption to surgical procedures.Without this contract, equipment downtime could increase, leading to delays or cancellations and directly impacting patient care and service delivery across the Health Board.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065be9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082914-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£29,694 Under £100K
Contracts Value
£29,694 Under £100K

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Sep 2026 - 28 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hywel Dda University Health Board
Additional Buyers

NHS Wales Shared Services Partnership-Procurement Services

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BT
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
Not specified
Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town North and South
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

Carl Zeiss Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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