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ASC26015 Extra Care at Gilbert Court

Worcestershire County Council

This public procurement record has 6 releases in its history.

Award

01 Sep 2026 at 10:45

UK7 - Contract Details Notice
Award

22 Jul 2026 at 15:16

UK6 - Contract Award Notice
Tender

22 May 2026 at 10:40

UK4 - Tender Notice
Planning

27 Feb 2026 at 11:32

UK3 - Planned Procurement Notice
Planning

27 Feb 2026 at 10:05

UK2 - Preliminary Market Engagement Notice
Planning

27 Feb 2026 at 09:59

UK1 - Pipeline Notice
Summary of the contracting process

Worcestershire County Council commissioned onsite extra care services at Gilbert Court in Worcestershire. The requirement combines two areas: personal care for residents who need support, and core support available to everyone living in the scheme. Core support includes housing-related help, tenancy support, access to activities and community opportunities, and low-level domiciliary care. The service is intended for people typically aged 55 and over living in self-contained accommodation, combining independent living with 24-hour support and care. The provider works within an extra care model involving the council, housing provider and wider partners. The procurement falls within health and social work services, including social work and related services. Gilbert Court is one of 12 extra care schemes commissioned by the council across Worcestershire.

This completed open procedure used an accelerated timetable for a light-touch contract. One lot was awarded to CIVICARE CENTRAL LIMITED, an SME, on 10 July 2026, and the contract was signed on 1 September 2026. Its value is £2,821,035 excluding VAT and £3,385,242 including VAT. The contract period runs from 1 September 2026 to 1 September 2031. Fourteen bids were received, with eight reaching the final stage, including seven from SMEs. Evaluation was based entirely on quality, with no price weighting. The criteria covered safe and compliant care, person-centred support, resilient operations, workforce capability, partnership working, mobilisation and TUPE, lived experience, information management and social value. Suppliers had to hold CQC registration with at least a Good rating and commit to registration for Gilbert Court.

This award shows that Worcestershire County Council uses a quality-led route for substantial extra care provision and that an SME can reach the final stage. A credible future provider would need proven delivery of integrated personal care, 24-hour support and housing-related assistance in an extra care setting. Essential strengths include CQC registration with a Good or better rating, the ability to secure registration at the service location, and robust safeguarding, medication, moving-and-handling, incident and fire-safety systems. Providers should be able to demonstrate person-centred and strengths-based care, support for cognitive, communication and sensory needs, and effective tenant feedback. They also need resilient staffing, workforce development, emergency response, data governance, partnership working with housing and health services, TUPE mobilisation experience, and measurable social value.

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Notice Information

Notice Title

ASC26015 Extra Care at Gilbert Court

Notice Description

Worcestershire County Council currently commission 12 extra care schemes across Worcestershire in partnership with the Housing Providers. In some schemes, the housing provider and the care provider are separate organisations, while in others, the housing provider also delivers the onsite care. An Extra Care Scheme is designed for individuals, typically aged 55 and over, and it combines independent living with access to 24/7 support and care services. It provides self-contained accommodation and offers additional services such as personal care and domestic assistance tailored to the individual's needs. The goal is to maintain independence and quality of life by ensuring necessary support is readily available. The model integrates housing management, 24/7 support and care and is key for people to live the most independent and best life they can. There are two specific areas of support: 1. Onsite care for individuals - this is personal care which everyone who lives in the scheme may or may not need. This personal care tends to be the needs assessed by Adult Social Care. 2. Core support - this is for people living within the scheme which is a combination of housing, support and domiciliary care. This core support is available to everyone living within the extra care scheme. It is low level support to help people maintain their tenancy, to access opportunities within the scheme and in the wider local community such as leisure activities, social networking, or lifelong learning. The Council is seeking a supplier to provide the two specific areas of support above at one of its extra care schemes at Gilbert Court.

Planning Information

Please note: THIS IS NOT A CALL FOR COMPETITION We are seeking to understand the capacity, innovation, and expertise within the market to deliver onsite extra care and the core services that will form this contract. By engaging with potential providers, we aim to shape a commissioning approach that is responsive, inclusive, and founded in real‑world insight. The questionnaire can be downloaded by clicking "View Synopsis" or by going to the Clarifications tab on the project page at the following link: https://www.in-tendhost.co.uk/worcestershire/aspx/ProjectManage/5857 Please send your response back via email to amiron@worcestershire.gov.uk by 4pm on 13 March 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065ddf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082512-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£2,821,035 £1M-£10M
Lots Value
£2,821,035 £1M-£10M
Awards Value
£2,821,035 £1M-£10M
Contracts Value
£2,821,035 £1M-£10M

Notice Dates

Publication Date
1 Sep 20261 months ago
Submission Deadline
23 Jun 2026Expired
Future Notice Date
30 Mar 2026Expired
Award Date
10 Jul 20263 months ago
Contract Period
1 Sep 2026 - 1 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Worcestershire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR5 2QT
Postcode Area
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG12 Worcestershire CC
Local Authority
Worcester
Electoral Ward
Nunnery
Westminster Constituency
Worcester

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICARE CENTRAL LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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