Best Start Family Hubs Outreach Service

OLDHAM METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Tender

08 May 2026 at 15:20

Planning

27 Feb 2026 at 15:40

Summary of the contracting process

Oldham Metropolitan Borough Council is actively engaged in a procurement process to establish the "Best Start Family Hubs Outreach Service", classified under health and social work services. The procurement, led by a public authority at the sub-central government level, is in the tender stage. The tender, with an overall budget of £2,001,001.50, is an open procedure, allowing for broad participation. The services will be delivered in the UKD37 region, with key submission deadlines falling between May 29, 2026, for enquiries and June 5, 2026, for final submissions. The contract is set to commence on October 1, 2026, with a potential extension for up to 24 additional months. Interested parties had also been invited to a market engagement event on March 16, 2026, as part of the planning phase.

The procurement offers substantial opportunities for businesses specialising in health, social work, and community outreach services. The aim is to provide integrated support for families, facilitating a network of services that effectively meet the needs of children, young people, and family systems. This tender is well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations that can demonstrate a capacity for collaborative partnership and quality assurance across multiple service areas, including community outreach, parental support, and mental health. The focus on co-production and social value highlights a need for providers with innovative service delivery models and a strong track record of engaging communities to deliver positive outcomes.

How relevant is this notice?

Notice Title

Best Start Family Hubs Outreach Service

Notice Description

Best Start Family Hubs are a national initiative designed to bring together the full range of services that support families, from universal offers to more targeted help. In today's context of rising need, stretched public services and widening inequalities, Best Start Family Hubs provide a coordinated, place based approach to planning and delivering support. They connect families, professionals and providers more effectively, making it easier for families to access the right help at the right time and placing strong, trusting relationships at the centre of support. Oldham's Best Start Family Hubs approach is now a central part of how the borough supports children, young people and families. The model is designed to bridge long standing barriers and strengthen opportunities, responding to the gaps identified across Oldham's system: families still need support that is timely, accessible and close to home; commissioned services must deliver greater value; and families want advice from trusted professionals who understand their strengths, culture and lived realities. Continued improvement in co location, digital access, online information and virtual service options remains essential.

Lot Information

Lot 1

Renewal: Option to extend by up to 12 months on 2 occasions making a total of 24 months.

Planning Information

Market Engagement Event As part of the commissioning process, we are holding a market engagement event on Monday 16 March 2026 and would like to invite interested providers to attend. The purpose of the event will be to engage with providers and discuss: • services included within this procurement exercise. • contextual information. • initial commissioning considerations based on stakeholder/service user feedback. • insights from those delivering similar services - to inform the final specification. Each organisation will be limited to maximum of two representatives. Please note: Hybrid or virtual attendance will not be available due to the nature of the venue. For those unable to attend, the presentation slides will be made available via The Chest following the event. Details of the event: Date: 16 March 2026 Time: 13:00pm - 14:30pm Venue: Royton Town Hall, Rochdale Rd, Royton, Oldham OL2 6QG Nearest parking: OL2 6QJ, OL2 5QD Please report to Royton Library Reception upon arrival Please confirm your attendance by messaging on The Chest portal (reference DN808255) by 5pm on Wednesday 11 March 2026. https://procontract.due-north.com/Login

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065eac
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042699-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,001,001 £1M-£10M
Lots Value
£2,001,001 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20261 months ago
Submission Deadline
5 Jun 2026Expired
Future Notice Date
16 Mar 2026Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OLDHAM METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OLDHAM
Postcode
OL1 1HD
Post Town
Oldham
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD37 Greater Manchester North East
Delivery Location
TLD37 Greater Manchester North East

Local Authority
Oldham
Electoral Ward
Coldhurst
Westminster Constituency
Oldham West, Chadderton and Royton

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065eac-2026-05-08T16:20:12+01:00",
    "date": "2026-05-08T16:20:12+01:00",
    "ocid": "ocds-h6vhtk-065eac",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PMRJ-8362-DVNT",
            "name": "Oldham Metropolitan Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMRJ-8362-DVNT"
            },
            "address": {
                "streetAddress": "Spindles Shopping Centre, West Street",
                "locality": "Oldham",
                "postalCode": "OL1 1HD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD37"
            },
            "contactPoint": {
                "email": "commercial.procurementunit@oldham.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PMRJ-8362-DVNT",
        "name": "Oldham Metropolitan Borough Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Market Engagement Event As part of the commissioning process, we are holding a market engagement event on Monday 16 March 2026 and would like to invite interested providers to attend. The purpose of the event will be to engage with providers and discuss: * services included within this procurement exercise. * contextual information. * initial commissioning considerations based on stakeholder/service user feedback. * insights from those delivering similar services - to inform the final specification. Each organisation will be limited to maximum of two representatives. Please note: Hybrid or virtual attendance will not be available due to the nature of the venue. For those unable to attend, the presentation slides will be made available via The Chest following the event. Details of the event: Date: 16 March 2026 Time: 13:00pm - 14:30pm Venue: Royton Town Hall, Rochdale Rd, Royton, Oldham OL2 6QG Nearest parking: OL2 6QJ, OL2 5QD Please report to Royton Library Reception upon arrival Please confirm your attendance by messaging on The Chest portal (reference DN808255) by 5pm on Wednesday 11 March 2026. https://procontract.due-north.com/Login",
                "dueDate": "2026-03-16T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "018073-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/018073-2026",
                "datePublished": "2026-02-27T15:40:25Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN815324",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Best Start Family Hubs Outreach Service",
        "description": "Best Start Family Hubs are a national initiative designed to bring together the full range of services that support families, from universal offers to more targeted help. In today's context of rising need, stretched public services and widening inequalities, Best Start Family Hubs provide a coordinated, place based approach to planning and delivering support. They connect families, professionals and providers more effectively, making it easier for families to access the right help at the right time and placing strong, trusting relationships at the centre of support. Oldham's Best Start Family Hubs approach is now a central part of how the borough supports children, young people and families. The model is designed to bridge long standing barriers and strengthen opportunities, responding to the gaps identified across Oldham's system: families still need support that is timely, accessible and close to home; commissioned services must deliver greater value; and families want advice from trusted professionals who understand their strengths, culture and lived realities. Continued improvement in co location, digital access, online information and virtual service options remains essential.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD37",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD37",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2031-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 2401201.8,
                    "amount": 2001001.5,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Delivery Model",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Case Studies",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Approach",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Co-Production",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Safeguarding",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Performance Management",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Implementation Plan",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "renewal": {
                    "description": "Option to extend by up to 12 months on 2 occasions making a total of 24 months."
                }
            }
        ],
        "status": "active",
        "value": {
            "amountGross": 2401201.8,
            "amount": 2001001.5,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA",
            "CPTPP"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/ From the main page go to Find Opportunities and enter the unique reference DN815324",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-06-05T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-05-29T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-07-08T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "042699-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/042699-2026",
                "datePublished": "2026-05-08T16:20:12+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "EPS (Early Payment Service) is available, details are included in the tender documents"
        }
    },
    "language": "en"
}