Award

Devon Integrated Care Board Sign Language Interpretation

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

27 Feb 2026 at 15:45

Award Notice
Summary of the contracting process

NHS Devon Integrated Care Board has completed the procurement process for Sign Language Interpretation services, specifically targeted at health service needs within the region of South, Central, and West UK. The contract was awarded on 1st August 2025 and falls under the Crown Commercial Service Language Services Framework agreement (RM6302). This procurement adheres to the Public Contracts Regulations 2015 and does not invoke the Provider Selection Regime Regulations 2023 nor the Procurement Act 2023. The procurement method was limited, following a procedure without prior publication due to its alignment with a pre-established framework that adheres to regulations.

This tender presents substantial growth opportunities for businesses specialising in interpreting, translation, and transcription services, particularly those providing Visual Interpreting Services under Lot 4. Businesses like Sign Solutions, an SME offering tailored solutions for the Deaf and Deafblind community, are well-suited for such contracts. By capitalising on this award, companies can expand their reach and expertise in public sector communications, thereby enhancing their service portfolio and market presence. This procurement process, utilising pre-established frameworks, supports businesses with specialised skills in British Sign Language services, ensuring comprehensive accessibility solutions are offered in various formats, including video and tactile translations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Devon Integrated Care Board Sign Language Interpretation

Notice Description

South, Central and West Commissioning Support Unit (SCW CSU) sourced the Crown Commercial Service (CCS) Language Services Framework agreement (RM6302) as a viable route to market for the Sign Language Interpretation services, in accordance with the Buyers guidance. This is a Public Contracts Regulations 2015 (PCR) confirmation of contract award notice. This contract has been awarded under the Public Contracts Regulations 2015. For the avoidance of doubt, the provisions of the Provider Selection Regime Regulations 2023 and the Procurement Act 2023 do not apply to this award. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Information

Lot 1

South, Central and West Commissioning Support Unit (SCW CSU) sourced the Crown Commercial Service (CCS) Language Services Framework agreement (RM6302) as a viable route to market for the Sign Language Interpretation services, in accordance with the Buyers guidance, The Framework provides innovative language services designed to meet the public sector's core needs and is divided into 5 straight lots . It was identified the requirement was listed in Lot 4. Lot 4: Visual Interpreting Services This lot provides communication for the Deaf, Deafblind, and others requiring support through the following services: * interpreting services: provides face to face and remote (Video Relay Service (VRS)/Video Remote Interpreting (VRI) interpreting services * translation services: provides visual translation services, including British Sign Language (BSL) invision, braille and other visual/tactile translation services transcription services: provides subtitling and or captioning services. This is a Public Contracts Regulations 2015 (PCR) confirmation of contract award notice. This contract has been awarded under the Public Contracts Regulations 2015. For the avoidance of doubt, the provisions of the Provider Selection Regime Regulations 2023 and the Procurement Act 2023 do not apply to this award. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Options: The Buyer may extend the duration of this Call-Off Contract for any period up to a maximum of one year in total from the call-off expiry date by giving the Supplier no less than 90 days' written notice.

Procurement Information

The winning bidder was chosen in line with The Crown Commercial Service (CCS) RM6302 framework. This is a pre-established framework agreement that was itself advertised and awarded in compliance with the Public Contracts Regulations 2015 (PCR 2015) via Find a Tender.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065eaf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018077-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£141,710 £100K-£500K

Notice Dates

Publication Date
27 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065eaf-2026-02-27T15:45:33Z",
    "date": "2026-02-27T15:45:33Z",
    "ocid": "ocds-h6vhtk-065eaf",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-065eaf",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Devon Integrated Care Board Sign Language Interpretation",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79540000",
            "description": "Interpretation services"
        },
        "mainProcurementCategory": "services",
        "description": "South, Central and West Commissioning Support Unit (SCW CSU) sourced the Crown Commercial Service (CCS) Language Services Framework agreement (RM6302) as a viable route to market for the Sign Language Interpretation services, in accordance with the Buyers guidance. This is a Public Contracts Regulations 2015 (PCR) confirmation of contract award notice. This contract has been awarded under the Public Contracts Regulations 2015. For the avoidance of doubt, the provisions of the Provider Selection Regime Regulations 2023 and the Procurement Act 2023 do not apply to this award. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
        "lots": [
            {
                "id": "1",
                "description": "South, Central and West Commissioning Support Unit (SCW CSU) sourced the Crown Commercial Service (CCS) Language Services Framework agreement (RM6302) as a viable route to market for the Sign Language Interpretation services, in accordance with the Buyers guidance, The Framework provides innovative language services designed to meet the public sector's core needs and is divided into 5 straight lots . It was identified the requirement was listed in Lot 4. Lot 4: Visual Interpreting Services This lot provides communication for the Deaf, Deafblind, and others requiring support through the following services: * interpreting services: provides face to face and remote (Video Relay Service (VRS)/Video Remote Interpreting (VRI) interpreting services * translation services: provides visual translation services, including British Sign Language (BSL) invision, braille and other visual/tactile translation services transcription services: provides subtitling and or captioning services. This is a Public Contracts Regulations 2015 (PCR) confirmation of contract award notice. This contract has been awarded under the Public Contracts Regulations 2015. For the avoidance of doubt, the provisions of the Provider Selection Regime Regulations 2023 and the Procurement Act 2023 do not apply to this award. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "The Buyer may extend the duration of this Call-Off Contract for any period up to a maximum of one year in total from the call-off expiry date by giving the Supplier no less than 90 days' written notice."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKK4"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "The winning bidder was chosen in line with The Crown Commercial Service (CCS) RM6302 framework. This is a pre-established framework agreement that was itself advertised and awarded in compliance with the Public Contracts Regulations 2015 (PCR 2015) via Find a Tender."
    },
    "awards": [
        {
            "id": "018077-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-04802772",
                    "name": "Sign Solutions (Sign Language Interpreting Agency) Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-149733",
            "name": "NHS DEVON INTEGRATED CARE BOARD",
            "identifier": {
                "legalName": "NHS DEVON INTEGRATED CARE BOARD",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "Aperture House, Pynes Hill, Rydon Lane,",
                "locality": "Exeter",
                "region": "UKK43",
                "postalCode": "EX25AZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "scwcsu.scwprocurement.devon@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://onedevon.org.uk/",
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
                        "description": "Body governed by public law"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-04802772",
            "name": "Sign Solutions (Sign Language Interpreting Agency) Limited",
            "identifier": {
                "legalName": "Sign Solutions (Sign Language Interpreting Agency) Limited",
                "id": "04802772",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Redditch",
                "region": "UKG3",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-133891",
            "name": "Devon ICB",
            "identifier": {
                "legalName": "Devon ICB"
            },
            "address": {
                "locality": "Exeter",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-149733",
        "name": "NHS DEVON INTEGRATED CARE BOARD"
    },
    "contracts": [
        {
            "id": "018077-2026-1",
            "awardID": "018077-2026-1",
            "status": "active",
            "value": {
                "amount": 141710,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-01T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}