Planning

Urgent Community & 24-hour Response Service

NOTTINGHAMSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

02 Mar 2026 at 16:36

Summary of the contracting process

Nottinghamshire County Council is embarking on a procurement process for an integrated countywide Urgent Community Response and 24-hour Response service, classified under health and social work services. The procurement is currently in the planning stage, with preliminary market engagement taking place to gather provider feedback. The council seeks to test deliverability and market interest through this engagement, scheduled to culminate by 13 March 2026. A virtual drop-in session will be hosted on 10 March 2026 to discuss the initiative further. The service aims to combine urgent home-based care with assistive technology, ensuring rapid response across Nottinghamshire, for contractual terms beginning on 14 September 2026 through to 31 August 2028, with potential extensions until 2030.

This procurement process presents significant opportunities for businesses in the health and social work sector, particularly those with expertise in rapid response and assistive technology services. The council intends to secure a single provider model using a hybrid payment approach that combines block payments with activity-based fees, designed to enhance service capacity and responsiveness. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, offering the chance for robust engagement in an essential service provision within the county. Given the 24-hour nature of the service, businesses with scalable capacity and innovative solutions in care delivery are well-suited to meet the council's requirements and support community health initiatives.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Urgent Community & 24-hour Response Service

Notice Description

Procurement for an integrated countywide Urgent Community Response (UCR) and 24hr Response service for Nottinghamshire County Council. The service will combine rapid home-based care (to respond to urgent need and help people remain safe and well at home) with an out-of-hours assistive technology response service for registered clients. The procurement is intended to secure a single provider model with a hybrid payment approach (part block / part activity-based) to support service capacity, responsiveness and delivery across the county.

Planning Information

Nottinghamshire County Council is undertaking Preliminary Market Engagement in relation to a proposed integrated countywide Urgent Community Response and 24hr Response service. This engagement is to gather provider feedback to help inform the draft specification, test deliverability and market interest, and support the procurement approach. This is not a call for competition and participation will not confer any advantage in any future procurement process. Providers can access the engagement documents (questionnaire, draft spec, and engagement slides) and submit feedback via the Council's e-tendering portal using the following link: https://procontract.due-north.com/Advert?advertId=431f2f42-5715-f111-813c-005056b64545&fromRfxSummary=True&rfxId=ab31bb01-4313-f111-813c-005056b64545 A virtual drop-in session will be held on 10 March 2026, 2pm-3:30pm via Microsoft Teams using the link: https://teams.microsoft.com/meet/33956690664788?p=jMz51S9Zad4sIVks0F

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066021
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018640-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
13 Mar 2026Expired
Award Date
Not specified
Contract Period
13 Sep 2026 - 31 Aug 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAMSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 7QP
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF16 South Nottinghamshire
Delivery Location
TLF15 North Nottinghamshire, TLF16 South Nottinghamshire

Local Authority
Rushcliffe
Electoral Ward
Trent Bridge
Westminster Constituency
Rushcliffe

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-066021-2026-03-02T16:36:31Z",
    "date": "2026-03-02T16:36:31Z",
    "ocid": "ocds-h6vhtk-066021",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBCV-5152-BXBP",
            "name": "Nottinghamshire County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBCV-5152-BXBP"
            },
            "address": {
                "streetAddress": "County Hall, Loughborough Road",
                "locality": "Nottingham",
                "postalCode": "NG2 7QP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF16"
            },
            "contactPoint": {
                "email": "prpc@nottscc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBCV-5152-BXBP",
        "name": "Nottinghamshire County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Nottinghamshire County Council is undertaking Preliminary Market Engagement in relation to a proposed integrated countywide Urgent Community Response and 24hr Response service. This engagement is to gather provider feedback to help inform the draft specification, test deliverability and market interest, and support the procurement approach. This is not a call for competition and participation will not confer any advantage in any future procurement process. Providers can access the engagement documents (questionnaire, draft spec, and engagement slides) and submit feedback via the Council's e-tendering portal using the following link: https://procontract.due-north.com/Advert?advertId=431f2f42-5715-f111-813c-005056b64545&fromRfxSummary=True&rfxId=ab31bb01-4313-f111-813c-005056b64545 A virtual drop-in session will be held on 10 March 2026, 2pm-3:30pm via Microsoft Teams using the link: https://teams.microsoft.com/meet/33956690664788?p=jMz51S9Zad4sIVks0F",
                "dueDate": "2026-03-13T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "018640-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/018640-2026",
                "datePublished": "2026-03-02T16:36:31Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN808312",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Urgent Community & 24-hour Response Service",
        "description": "Procurement for an integrated countywide Urgent Community Response (UCR) and 24hr Response service for Nottinghamshire County Council. The service will combine rapid home-based care (to respond to urgent need and help people remain safe and well at home) with an out-of-hours assistive technology response service for registered clients. The procurement is intended to secure a single provider model with a hybrid payment approach (part block / part activity-based) to support service capacity, responsiveness and delivery across the county.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKF15",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-14T00:00:00+01:00",
                    "endDate": "2028-08-31T23:59:59+01:00",
                    "maxExtentDate": "2030-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}