Award

Dynamics 365 CRM Support Service Esuasive

REGULATOR OF SOCIAL HOUSING

This public procurement record has 1 release in its history.

Award

03 Mar 2026 at 13:37

Summary of the contracting process

The public procurement process outlined involves the Regulator of Social Housing, a central government public authority based in Leeds, United Kingdom. It concerns the provision of Dynamics 365 CRM Support Services by DB Group Limited. This contract falls under the services category and is designated for multiple regions across the UK, including UKC and UKI, among others. The procurement method used was direct, below threshold without competition, and the award stage commenced on 3 March 2026. The contract is set to start on 1 April 2026 and will end on 31 March 2027, with an option for additional support subject to budget availability and prior approval.

This tender creates opportunities for businesses in the system and support services industry, particularly those specialising in CRM systems like Dynamics 365. Businesses suitable for competing in similar tenders would likely be SMEs equipped to offer responsive support and planning work for CRM systems. With an estimated budget of £32,400 gross, businesses can strategically leverage this opportunity to establish or reinforce their presence in the public sector, providing comprehensive support services on a time-charge basis. The focus on expanding through consultancy related to CRM systems can offer growth avenues for service providers aiming to tap into government contracts.

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Notice Title

Dynamics 365 CRM Support Service Esuasive

Notice Description

The Supplier will provide broad support for the Customer's Dynamics 365 CRM systems. Support covers both responsive support and planned work.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0660de
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018942-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£27,000 Under £100K

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
REGULATOR OF SOCIAL HOUSING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

DB GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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