Award

Broadland District Council Food Hub fibre internet and VOIP telephony

BROADLAND DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

03 Mar 2026 at 15:39

Summary of the contracting process

The procurement process, initiated by Broadland District Council, revolves around providing fibre internet and VOIP telephony services for the Food Hub. This contract, awarded to Intouch Systems Ltd, is categorised under Internet services in the services sector and will cover 13 individual units alongside an Office Hub. Located in Norwich, with delivery addresses in the UKH17 region, the process has transitioned from the tender to the award stage, and the contract remains active from 31st December 2025 to 30th December 2028. Broadland District Council is identified as a public authority in the sub-central government category, with support from East Suffolk Council for procurement. The legal basis for this tender is grounded in UKPGA 2023/54, and the procurement was conducted below threshold specifications.

This contract provides an excellent growth opportunity for businesses specialising in telephony and internet services, particularly those with capabilities in fibre optic technology and VOIP telephony solutions. Large enterprises and comprehensive internet service providers will find themselves well-suited to compete in similar future contracts, given the scale and technical prowess required to fulfil such services. The collaboration between Broadland District and East Suffolk Councils denotes a supportive environment for vendor engagement, potentially opening doors for expanded service offerings and partnerships within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Broadland District Council Food Hub fibre internet and VOIP telephony

Notice Description

To supply fibre internet and VOIP telephony into the 13 individual units on site plus the Office Hub.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066153
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019115-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72400000 - Internet services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£33,084 Under £100K

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Dec 20253 months ago
Contract Period
31 Dec 2025 - 30 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BROADLAND DISTRICT COUNCIL
Additional Buyers

EAST SUFFOLK COUNCIL

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR7 0WF
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified

Local Authority
East Suffolk
Electoral Ward
Melton
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

INTOUCH SYSTEMS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-066153-2026-03-03T15:39:25Z",
    "date": "2026-03-03T15:39:25Z",
    "ocid": "ocds-h6vhtk-066153",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PRDC-4817-GMBJ",
            "name": "Broadland District Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PRDC-4817-GMBJ"
            },
            "address": {
                "streetAddress": "The Horizon Centre, Peachman Way, Broadland Business Park",
                "locality": "Norwich",
                "postalCode": "NR7 0WF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "email": "procurement@eastsuffolk.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.southnorfolkandbroadland.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PLPP-1174-BHLX",
            "name": "East Suffolk Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLPP-1174-BHLX"
            },
            "address": {
                "streetAddress": "East Suffolk House, Station Road, Melton",
                "locality": "Woodbridge",
                "postalCode": "IP12 1RT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH14"
            },
            "contactPoint": {
                "email": "procurement@eastsuffolk.gov.uk"
            },
            "roles": [
                "procuringEntity",
                "processContactPoint"
            ],
            "roleDetails": "Procurement Support",
            "details": {
                "url": "http://www.eastsuffolk.gov.uk"
            }
        },
        {
            "id": "GB-FTS-175991",
            "name": "Intouch Systems Ltd",
            "address": {
                "streetAddress": "36 Hurricane Way",
                "locality": "Norwich",
                "postalCode": "NR6 6HU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "email": "hello@intouchsystems.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PRDC-4817-GMBJ",
        "name": "Broadland District Council"
    },
    "tender": {
        "id": "N/A",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Broadland District Council Food Hub fibre internet and VOIP telephony",
        "description": "To supply fibre internet and VOIP telephony into the 13 individual units on site plus the Office Hub.",
        "status": "complete",
        "procurementMethodDetails": "Below threshold - unknown",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-175991",
                    "name": "Intouch Systems Ltd"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72400000",
                            "description": "Internet services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKH17",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Broadland District Council Food Hub fibre internet and VOIP telephony",
            "status": "active",
            "period": {
                "startDate": "2025-12-31T00:00:00Z",
                "endDate": "2028-12-30T23:59:59Z"
            },
            "value": {
                "amountGross": 39700.8,
                "amount": 33084,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-12-29T00:00:00Z",
            "documents": [
                {
                    "id": "019115-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/019115-2026",
                    "datePublished": "2026-03-03T15:39:25Z",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}