Award

Online Therapy Services to Secondary Care

CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

04 Mar 2026 at 16:54

Summary of the contracting process

The procurement process is being managed by Central and North West London NHS Foundation Trust, located in London, United Kingdom. The titled aim is "Online Therapy Services to Secondary Care" within the community health services industry, specifically for the North West London area. At this stage, it is an intention to award notice under the Provider Selection Regime 2023, marking the commencement of the standstill period closing on 17 March 2026. The procurement follows a limited method without a prior call for competition. This contract intends to employ short-term funding to reduce waiting lists by offering fast treatment plans through online solutions, valued at approximately £500,000, but has yet to be formally awarded.

This tender presents substantial growth opportunities for businesses providing innovative digital healthcare solutions aimed at reducing health inequalities and improving patient accessibility to mental health support services. It is particularly suited for organisations demonstrating high standards in service delivery and integration, capable of developing sustainable healthcare models. SMEs like HelloSelf (UK) Limited are highlighted as potential suppliers, showcasing adaptability and collaboration within the digital healthcare sector. Businesses that can offer quality, value-driven services and demonstrate a strong track record in similar initiatives are well-positioned to benefit from such contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Online Therapy Services to Secondary Care

Notice Description

To deliver an online solution for face to face therapies to help reduce the waiting lists to access Mental Health Support across the North West London area.

Lot Information

Lot 1

Direct award process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The approximate life time value of the contract is PS500,000.00

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066282
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019683-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services


CPV Codes

75200000 - Provision of services to the community

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£500,000 £500K-£1M

Notice Dates

Publication Date
4 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Mar 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1X 8AQ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

HELLOSELF (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-066282-2026-03-04T16:54:11Z",
    "date": "2026-03-04T16:54:11Z",
    "ocid": "ocds-h6vhtk-066282",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations can be sent to Nichola.lane2@nhs.net. <br/>There were no conflict of interests recorded and the award criteria was used to measure the current contract delivery, performance and suitability alongside the supplier's ability to continue to deliver the requirement meeting a high standard developing the service and its users to help reduce health inequalities, providing quality and innovation within the digital healthcare space to achieve effective solutions for fast, easy to access care for all patients without discrimination due to location, ability to travel and patient availability. <br/><br/>This is a waiting list initiative so the supplier will be providing fast treatment plans to help clear the waiting lists which held to provide an element of choice for the patient to receive an online (via the supplier) or an in person programme (via the Trust). <br/>The supplier was assessed against all 5 key criteria including value, integration, collaboration and service sustainability as well as Social Value.",
    "initiationType": "tender",
    "tender": {
        "id": "C429117",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Online Therapy Services to Secondary Care",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85323000",
            "description": "Community health services"
        },
        "mainProcurementCategory": "services",
        "description": "To deliver an online solution for face to face therapies to help reduce the waiting lists to access Mental Health Support across the North West London area.",
        "lots": [
            {
                "id": "1",
                "description": "Direct award process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The approximate life time value of the contract is PS500,000.00",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "the criteria is the following: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard\" with the weighting 100",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "0"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "75200000",
                        "description": "Provision of services to the community"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI74"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR"
    },
    "awards": [
        {
            "id": "019683-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-176118",
                    "name": "HelloSelf (UK) Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-66858",
            "name": "Central and North West London NHS Foundation Trust",
            "identifier": {
                "legalName": "Central and North West London NHS Foundation Trust"
            },
            "address": {
                "streetAddress": "60 Gray's Inn Road",
                "locality": "London",
                "region": "UKI31",
                "postalCode": "WC1X 8AQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Nichola Lane",
                "email": "nichola.lane2@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.cnwl.nhs.uk",
                "buyerProfile": "https://www.cnwl.nhs.uk",
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
                        "description": "Body governed by public law"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-176118",
            "name": "HelloSelf (UK) Limited",
            "identifier": {
                "legalName": "HelloSelf (UK) Limited",
                "id": "11352803"
            },
            "address": {
                "streetAddress": "9th Floor, 107 Cheapside, LONDON",
                "locality": "London",
                "region": "UKI",
                "postalCode": "EC2V 6DN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2039368384"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.helloself.com/",
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-19671",
            "name": "Central London Community Healthcare NHS Trust",
            "identifier": {
                "legalName": "Central London Community Healthcare NHS Trust"
            },
            "address": {
                "streetAddress": "Ground Floor, 15 Marylebone Road",
                "locality": "London",
                "postalCode": "NW1 5JD",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.clch.nhs.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-66858",
        "name": "Central and North West London NHS Foundation Trust"
    },
    "contracts": [
        {
            "id": "019683-2026-1",
            "awardID": "019683-2026-1",
            "status": "active",
            "value": {
                "amount": 500000,
                "currency": "GBP"
            },
            "dateSigned": "2026-03-04T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 0
            }
        ]
    },
    "language": "en"
}