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Online Therapy Services to Secondary Care

Central and North West London NHS Foundation Trust

This public procurement record has 3 releases in its history.

TenderUpdate

27 Mar 2026 at 15:31

Tender Notice
TenderUpdate

23 Mar 2026 at 15:37

Tender Notice
Award

04 Mar 2026 at 16:54

Award Notice
Summary of the contracting process

The public procurement process for "Online Therapy Services to Secondary Care," spearheaded by the Central and North West London NHS Foundation Trust, is classified under community health services with a focus on secondary care and is located in the North West London area, United Kingdom. Utilising the Provider Selection Regime (PSR) 2023, this tender follows a direct award process, ensuring the swift allocation of resources to alleviate the backlog of waiting lists. As of 23 March 2026, this procurement is at the award stage, with HelloSelf (UK) Limited being the selected supplier. The contract is valued at an approximate lifetime total of £700,000—an increase from the initial £500,000—and is set to run until 22 March 2028 for a 24-month period.

The opportunity presented by this tender is significant for businesses focused on digital health services and innovation. The initiative aims to provide fast online therapy options, contributing to reducing health inequalities and enhancing service accessibility. Businesses well-suited to compete would be those proficient in digital healthcare solutions capable of delivering high-quality, innovative services that meet the provider's key criteria: value, integration, collaboration, service sustainability, and social value. This tender opens doors for innovative SMEs like HelloSelf (UK) Limited, demonstrating an ability to integrate technology seamlessly for improved patient care and offering a pathway for growth within the digital healthcare industry.

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Notice Information

Notice Title

Online Therapy Services to Secondary Care

Notice Description

PSR Modification for a Direct Award Process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The<br/>approximate life time value of the contract was PS500,000.00 and has been increased by a further PS200,000.

Lot Information

Lot 1

Direct award process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The approximate life time value of the contract is PS500,000.00

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066282
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028662-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

75200000 - Provision of services to the community

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£500,000 £500K-£1M

Notice Dates

Publication Date
27 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Central and North West London NHS Foundation Trust
Additional Buyers

Central London Community Healthcare NHS Trust

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1X 8AQ
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI74 Harrow and Hillingdon
Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

Hello Self

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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