RBGKEW1530 - Catering Services Wakehurst

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0663c8-2026-03-06T10:09:41Z",
    "date": "2026-03-06T10:09:41Z",
    "ocid": "ocds-h6vhtk-0663c8",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PGTT-3583-QXLN",
            "name": "Royal Botanic Gardens",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PGTT-3583-QXLN"
            },
            "address": {
                "streetAddress": "Ardingly, Haywards Heath,",
                "locality": "Sussex,",
                "postalCode": "RH17 6TN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ28"
            },
            "contactPoint": {
                "name": "Joanna McKelvey",
                "email": "procurement@kew.org"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PGTT-3583-QXLN",
        "name": "Royal Botanic Gardens"
    },
    "tender": {
        "id": "RBGKEW1530",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "RBGKEW1530 - Catering Services Wakehurst",
        "description": "Royal Botanic Gardens, Kew is seeking Tenders for the provision of our Day Visitor Catering at Wakehurst which comprises the operation of three fixed catering outlets, namely Seeds Cafe, Stables Kitchen and Stables Pantry, together with provision of mobile catering within the grounds of Wakehurst. The contract will operate on a fully commercial concession basis wherein the appointed Caterer shall pay a percentage of sales turnover to the Client by way of a turnover-based commission supported by a fixed annual minimum guaranteed sum For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Sussex%2C:-Catering-services./235877HBC5 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/235877HBC5",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ27",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ28",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 17000000,
            "amount": 17000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The evaluation methodology is designed to identify the Most Advantageous Tender by balancing quality, social value and commercial return. Evaluation will be conducted in staged phases in accordance with the Competitive Flexible Procedure. At each stage, suppliers must meet specified minimum requirements in order to progress further. RBG Kew reserves the right to discontinue evaluation of any submission at any stage where minimum requirements or thresholds are not met. This staged approach ensures that only credible and deliverable proposals progress through the evaluation process and enables RBG Kew to focus evaluation resources proportionately on the strongest bids. The evaluation will take place through the following stages: * Initial compliance review and clarifications where required * Assessment of minimum experience requirements * Written technical and social value evaluation against published criteria * Practical assessment activities, including site visits or scenario evaluation where appropriate * Commercial evaluation, including assessment of deliverability and sustainability of financial proposals * Shortlisting and, where applicable, clarification discussions, presentations and Best and Final Offers. Where appropriate, RBG Kew may undertake practical assessment activities, including site visits, mystery shopping and reference checks, in respect of suppliers who meet minimum evaluation thresholds. RBG Kew reserves the right to undertake financial due diligence checks, including credit checks, to verify financial standing. These activities will not introduce additional evaluation criteria but may be used to confirm the accuracy and credibility of information provided within the tender submission and to inform final scoring against existing criteria. Suppliers that fail to meet published minimum requirements at any stage will not progress further in the evaluation."
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "concession"
        ],
        "aboveThreshold": true,
        "submissionMethodDetails": "https://www.delta-esourcing.com/tenders/UK-Sussex%2C:-Catering-services./235877HBC5",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-05-05T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-08-03T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 17000000,
                    "amount": 17000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "There are a total of 1,000 points available",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Visitor offer design & inclusivity",
                            "description": "Points = 145"
                        },
                        {
                            "type": "quality",
                            "name": "Quality assurance & consistency",
                            "description": "Points = 80"
                        },
                        {
                            "type": "quality",
                            "name": "Peak Demand and Flow Management",
                            "description": "Points = 55"
                        },
                        {
                            "type": "quality",
                            "name": "Operating Model and Staffing",
                            "description": "Points = 70"
                        },
                        {
                            "type": "quality",
                            "name": "Business continuity & Experience",
                            "description": "Points = 45"
                        },
                        {
                            "type": "quality",
                            "name": "Relevant Experience",
                            "description": "Points = 65"
                        },
                        {
                            "type": "quality",
                            "name": "Environmental Sustainability",
                            "description": "Points = 60"
                        },
                        {
                            "type": "quality",
                            "name": "Social Value Delivery",
                            "description": "Points = 40"
                        },
                        {
                            "type": "quality",
                            "name": "Measurement & Improvement",
                            "description": "Points = 30"
                        },
                        {
                            "type": "quality",
                            "name": "Governance & Performance",
                            "description": "Points = 65"
                        },
                        {
                            "type": "quality",
                            "name": "Partnership Working",
                            "description": "Points = 45"
                        },
                        {
                            "type": "price",
                            "name": "Minimum Guaranteed Return",
                            "description": "Points = 90"
                        },
                        {
                            "type": "price",
                            "name": "Concession",
                            "description": "Points = 160"
                        },
                        {
                            "type": "price",
                            "name": "Capital Investment",
                            "description": "Points = 50"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-11-01T00:00:00+00:00",
                    "endDate": "2033-10-31T23:59:59+00:00",
                    "maxExtentDate": "2036-10-31T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Contract term 7 years with potential extensions up to 3 years"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "020231-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/020231-2026",
                "datePublished": "2026-03-06T10:09:41Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}