Award

Ticketer Operating and licence fees

SOMERSET COUNCIL

This public procurement record has 1 release in its history.

Award

06 Mar 2026 at 11:53

UK7 - Contract Details Notice
Summary of the contracting process

Somerset Council has completed the procurement process for a contract titled "Ticketer Operating and Licence Fees," which relates to the IT services industry. This procurement falls under the category of public authority - sub-central government and will take place in the UKK23 region. The contract was awarded to TICKETER LIMITED and involves maintaining the functionality of electronic ticketing devices on the public transport network. The procurement process is finalised, with Ticketer Limited handling the ongoing licence fees. Key dates include the contract signing on 6 March 2026 and the operational period from 1 April 2026 to 31 March 2030. The procurement method was below threshold, and the main procurement category is services.

This tender offers growth opportunities primarily for businesses specialising in IT services, software licensing, and support in the public transport sector. Companies capable of managing and maintaining operational infrastructure for electronic ticketing will find this procurement beneficial. Specifically, small to medium-sized enterprises (SMEs) with expertise in IT services and capability to comply with statutory data requirements can leverage this contract to enhance their portfolio, fortify their market presence, and establish long-term collaborations with public authorities like Somerset Council. The successful supplier, TICKETER LIMITED, exemplifies the type of business well-suited to fulfil such contractual obligations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Ticketer Operating and licence fees

Notice Description

The purpose of this contract is to procure ongoing licence fees for the Ticketer electronic ticketing devices already purchased and deployed across the public transport network. These licence fees are essential to maintain the operational functionality of the devices, enabling them to process ticket sales, read and validate concessionary fare cards, and ensure secure and compliant handling of passenger transactions. The licences also support the continued transmission of ticketing and operational data to the Bus Open Data Service (BODS), a statutory requirement for service transparency and compliance. Without these licences, the devices would be unable to perform critical functions, impacting revenue collection, concessionary reimbursement, and statutory data reporting obligations. This contract ensures the continued, uninterrupted operation of the existing ticketing infrastructure by funding the necessary software licences and associated support services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0663ff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020317-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£33,333 Under £100K

Notice Dates

Publication Date
6 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Mar 20261 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOMERSET COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 4DY
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
Not specified
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

TICKETER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0663ff-2026-03-06T11:53:23Z",
    "date": "2026-03-06T11:53:23Z",
    "ocid": "ocds-h6vhtk-0663ff",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPGC-1434-MQPJ",
            "name": "Somerset Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPGC-1434-MQPJ"
            },
            "address": {
                "streetAddress": "County Hall, The Crescent",
                "locality": "Taunton",
                "postalCode": "TA1 4DY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK23"
            },
            "contactPoint": {
                "email": "commercialandprocurement@somerset.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.somerset.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-176353",
            "name": "TICKETER LIMITED",
            "address": {
                "streetAddress": "Marlborough House, Charnham Lane,",
                "locality": "Hungerford",
                "postalCode": "RG17 0EY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "Jack.Nicholls@ticketer.co.uk",
                "telephone": "07901923698"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPGC-1434-MQPJ",
        "name": "Somerset Council"
    },
    "tender": {
        "id": "C1000855",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Ticketer Operating and licence fees",
        "description": "The purpose of this contract is to procure ongoing licence fees for the Ticketer electronic ticketing devices already purchased and deployed across the public transport network. These licence fees are essential to maintain the operational functionality of the devices, enabling them to process ticket sales, read and validate concessionary fare cards, and ensure secure and compliant handling of passenger transactions. The licences also support the continued transmission of ticketing and operational data to the Bus Open Data Service (BODS), a statutory requirement for service transparency and compliance. Without these licences, the devices would be unable to perform critical functions, impacting revenue collection, concessionary reimbursement, and statutory data reporting obligations. This contract ensures the continued, uninterrupted operation of the existing ticketing infrastructure by funding the necessary software licences and associated support services.",
        "status": "complete",
        "procurementMethodDetails": "Below threshold - unknown",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-176353",
                    "name": "TICKETER LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKK23",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Ticketer Operating and licence fees",
            "status": "active",
            "period": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2030-03-31T23:59:59+01:00"
            },
            "value": {
                "amountGross": 40000,
                "amount": 33333,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-03-06T00:00:00Z",
            "documents": [
                {
                    "id": "020317-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/020317-2026",
                    "datePublished": "2026-03-06T11:53:23Z",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}