Notice Information
Notice Title
Email Achieving Solution (EAS) Software Renewal
Notice Description
Network Rail is undertaking a direct award to renew support and maintenance services for the Email Archiving Solution (EAS), also known as the Capax Enterprise Archive Solution. The EAS is a legacy email and file archive platform used to access, search, retrieve and reconstruct historic records for statutory, regulatory, audit and litigation purposes. Continued support is essential to maintain evidential integrity and ensure compliance with legal and information governance obligations. The service includes support and maintenance for approximately 52,050 EAS licences and associated components, including SOLR search, eDiscovery, archival and retrieval tools, and STORM functionality. The solution is hosted on-premise within Network Rail infrastructure and supports a fixed historic dataset with no change to scope or functionality. This procurement is being awarded directly to Zantaz Data Resources Ltd, the only supplier licensed and technically capable of supporting the EAS platform and its dependent components. No alternative suppliers exist with the necessary technical rights or capability to maintain this legacy system. The direct award ensures continuity of a business-critical compliance service while maintaining cost stability and value for money.
Procurement Information
This contract is being awarded by direct award on the basis of exclusive intellectual property and technical rights. The Email Archiving Solution (EAS), also known as the Capax Enterprise Archive Solution, is a proprietary legacy platform supported exclusively by Zantaz Data Resources Ltd, which holds the sole licence and intellectual property rights required to maintain, support and develop the solution and its dependent components. These include the core archive platform, SOLR search capability, eDiscovery functionality, and associated archival and retrieval tools. No alternative suppliers have the legal authority, licensing rights, or technical capability to provide compliant support for this system. Network Rail does not own the underlying software intellectual property and cannot lawfully procure support services for the EAS platform from any other provider. A competitive tendering procedure was therefore not undertaken, as it would not generate any technically or legally compliant bids. Previous market analysis and historic sourcing activity have confirmed that Zantaz Data Resources Ltd is the only supplier capable of delivering the required services, and that competition is absent due to exclusive rights rather than a lack of market engagement. The direct award ensures continuity of a business-critical compliance service required to support statutory, regulatory, audit and litigation obligations, while maintaining evidential integrity and avoiding the significant operational and legal risks that would arise from unsupported access to historic email and file records.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0665c6
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/021106-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72252000 - Computer archiving services
72267000 - Software maintenance and repair services
72267100 - Maintenance of information technology software
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £938,175 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Mar 20265 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 9 Mar 20265 days ago
- Contract Period
- 29 Mar 2026 - 30 Mar 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NETWORK RAIL INFRASTRUCTURE LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 8SW
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI45 Lambeth
- Delivery Location
- Not specified
-
- Local Authority
- Lambeth
- Electoral Ward
- Waterloo & South Bank
- Westminster Constituency
- Vauxhall and Camberwell Green
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/021106-2026
9th March 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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