Award

GMCA1667.4 Greater Manchester Integrated Rehabilitation Services (GMIRS) Wellbeing Support & Integration Service

GREATER MANCHESTER COMBINED AUTHORITY

This public procurement record has 2 releases in its history.

Award

11 Mar 2026 at 13:49

Award

11 Mar 2026 at 12:43

Summary of the contracting process

The Greater Manchester Combined Authority (GMCA) is set to award an 18-month contract to The Big Life Company Limited for the continuation of the Greater Manchester Integrated Rehabilitation Services (GMIRS) Wellbeing Support & Integration Service. This initiative, valued at approximately £5.83 million, will span from 1 April 2026 to 30 September 2027, divided into a 12-month period followed by a 6-month extension. The procurement process has reached the award stage with a direct award approach under the light-touch category, aligning with the national strategy for Community Rehabilitation Services (CRS). Operated in Manchester, the service focuses on providing tailored support to individuals on probation through community spaces, enhancing emotional regulation and offering financial guidance with a potential funding confirmation from HMPSS for the service's continuity post-September 2027.

This tender presents a substantial opportunity for businesses involved in rehabilitation and social services aimed at the criminal justice sector, particularly those positioned to provide probation and well-being services. Large-scale entities with experience in operating community-based programmes could find synergy in delivering such services, leveraging established networks within Greater Manchester. The consistent performance and positive social impact demonstrated by The Big Life Company underscore the potential value proposition for relevant businesses capable of maintaining service quality and integrating seamlessly into existing systems. SMEs and VCSEs with competencies in these areas could further augment the service delivery, contributing to long-term societal benefits and growth within the rehabilitation services industry.

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Notice Title

GMCA1667.4 Greater Manchester Integrated Rehabilitation Services (GMIRS) Wellbeing Support & Integration Service

Notice Description

The Greater Manchester Combined Authority (GMCA) intends to award a contract of up to PS5,831,988.69 to Big Life to support the delivery of the Greater Manchester Integrated Rehabilitation Services (GMIRS) Wellbeing Support & Integration Service over an 18-month period, commencing 1 April 2026 to 30 September 2027 (on a 12 month + 6 month basis). The funding for the initial 12-month contract period will be PS3,887,992.46. Subject to confirmation of funding, PS1,943,996.23 will be issued for the period 1 April to 30 September 2027. Big Life are the incumbent provider of the GMIRS Wellbeing Support and Integration Service which provides community spaces in Greater Manchester that provide free, tailored support to individuals on probation. Wellbeing hubs offer tailored assistance in areas such as emotional regulation, decision-making, and financial advice, focusing on individual goals and aspirations. The service aims to reduce the likelihood of future engagement with probation services by providing tools and positive relationships. The current contract for the provision of the Wellbeing Support and Integration Service (GMCA 600), was awarded following a competitive Open procurement process in 2023, during which Big Life submitted the most economically advantageous bid. The current contract will expire on 31st March 2026, and budget confirmation for GMIRS covering 1st April 2026 to 31st March 2027 was received from HMPSS in November 2025. A compliant procurement process is now underway to award a new Greater Manchester Rehabilitation Services (GMRS) contract starting from 1st October 2027, ensuring alignment with the national approach for CRS contracts (regionally referred to as GMRS). As this risks an 18-month gap in service provision, and a change of provider at this point would create disproportionate technical difficulties for GMCA, a Direct Award is being sought under Schedule 5 (7) of the Procurement Act 2023. Appointing a new provider at this stage would create significant incompatibilities with the existing service and impose disproportionate challenges for GMCA in mobilising and managing delivery within the limited 18-month timeframe before the long-term contract is procured. Appointing a new provider for a short term interim contract would create significant challenges, including TUPE complexities, delays in vetting and onboarding, disruption to established local networks, and risks to data and system integration. These factors would undermine service continuity and create operational difficulties that are disproportionate to the short-term nature of the contract. In addition, Big Life has demonstrated consistent, high-quality performance, operational efficiency, and positive social impact, supporting the value for money consideration of the Direct Award. The proposed approach ensures continuity of a statutory service while a fully compliant competitive procurement for the redesigned GMIRS service is scheduled for 2026, with a new long-term contract commencing October 2027.

Procurement Information

A Direct Award is being sought under Schedule 5 (7) of the Procurement Act 2023. Appointing a new provider at this stage would create significant incompatibilities with the existing service and impose disproportionate challenges for GMCA in mobilising and managing delivery within the limited 18-month timeframe before the long-term contract is procured. This award satisfies both conditions under Schedule 5(7) of the Procurement Act 2023: a) a change in supplier would result in services that are different from, or incompatible with, the existing GMIRS Wellbeing Support & Integration Service; and b) such incompatibility would cause disproportionate technical difficulties in mobilisation, continuity of service, and compliance with statutory obligations. Appointing a new provider for a short term interim contract would create significant challenges, including TUPE complexities, delays in vetting and onboarding, disruption to established local networks, and risks to data and system integration. These factors would undermine service continuity and create operational difficulties that are disproportionate to the short-term nature of the contract.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066730
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021782-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services


CPV Codes

75231200 - Services related to the detention or rehabilitation of criminals

75231240 - Probation services

85320000 - Social services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£5,831,988 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Mar 20264 days ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GREATER MANCHESTER COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

THE BIG LIFE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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