Award

Corporate Case Management (CRM) System

STOCKPORT METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

12 Mar 2026 at 11:15

Award Notice
Summary of the contracting process

Stockport Metropolitan Borough Council has completed the procurement process for a Corporate Case Management (CRM) System, classified under software programming and consultancy services. This regional authority, located in Stockport, UK, seeks to implement a CRM system for a duration of four years beginning on 1st April 2026. The contract was awarded through a limited procurement method without a prior call for competition, utilising the Y23065 Software Products and Associated Services Framework. This process culminated with the contract awarded on 15th December 2025 to Boxxe Limited, based in York, England. The procurement was categorised as a service provision, with the final award valued at £392,644.

This tender offers growth opportunities for businesses specialising in software programming and consultancy services, particularly those that can provide robust CRM solutions tailored for local authorities. Given the nature of the direct award framework, established companies positioned as large-scale suppliers with relevant expertise may find such tenders particularly advantageous. Businesses seeking to expand in the regional authority sector can leverage this opportunity for a steady partnership over a 4-year period. Success in such tenders requires competitive pricing and a strong track record in delivering comprehensive software solutions.

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Notice Information

Notice Title

Corporate Case Management (CRM) System

Notice Description

Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services

Lot Information

Lot 1

Corporate Case Management (CRM) System For the period of 4 Years commencing 1st April 2026 Via Y23065 Software Products and Associated Services

Procurement Information

Direct award via the Y23065 Software Products and Associated Services Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066826
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022227-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£392,644 £100K-£500K

Notice Dates

Publication Date
12 Mar 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Dec 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STOCKPORT METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKPORT
Postcode
SK1 3XE
Post Town
Stockport
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
Not specified
Local Authority
Stockport
Electoral Ward
Brinnington & Stockport Central
Westminster Constituency
Stockport

Supplier Information

Number of Suppliers
1
Supplier Name

BOXXE

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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