Award

Social Media Listening

WEST MIDLANDS COMBINED AUTHORITY

This public procurement record has 1 release in its history.

Award

17 Mar 2026 at 09:50

Summary of the contracting process

The procurement process initiated by the West Midlands Combined Authority, identified as a sub-central public authority, pertains to the 'Social Media Listening' contract, which falls under the communication software category. This contract has been awarded to FENIX MEDIA LIMITED (T/A Pulsar) and is situated within the West Midlands region of the United Kingdom. The procurement method was limited, as it was below the threshold for complete competition. The contract was signed on 20th February 2026 and will commence on 1st April 2026, lasting until 31st March 2029. The total contract value is £46,800 GBP.

This contract represents a significant opportunity for businesses specialising in communication software solutions, particularly those capable of providing comprehensive social media listening services. SMEs like FENIX MEDIA LIMITED stand to benefit, especially if they are oriented towards digital communication tools and platforms. Businesses with expertise in software development for social media analytics can leverage this opportunity to enhance their offerings and tap into the public sector market. Suppliers may use this contract as a case study to bolster their portfolio and gain visibility with prospective public sector clients.

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How relevant is this notice?

Notice Title

Social Media Listening

Notice Description

WMCA requires social media listening across multiple platforms.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066bc1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023841-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48510000 - Communication software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£46,800 Under £100K

Notice Dates

Publication Date
17 Mar 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Feb 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

FENIX MEDIA LIMITED (T/A PULSAR

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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