This public procurement record has 3 releases in its history.

Tender

03 Jul 2026 at 14:58

Planning

05 May 2026 at 11:47

Planning

17 Mar 2026 at 11:18

Summary of the contracting process

The London Borough of Lewisham is actively seeking to commission a single, integrated Advice Service to operate borough-wide, as per the tender issued on 3rd July 2026. This service targets the delivery of critical support in welfare benefits, debt, housing, immigration, and cost of living issues. It is particularly aimed at residents facing access barriers and is expected to be delivered through multi-channel methods. The procurement process is at the tender stage and follows an open procedure, with submissions due by 17th September 2026. The contract, valued at up to £950,000 per year, will commence in April 2027 for an initial term of two years, with an extension of up to three years subject to performance and funding. The services fall under the industry category of social work and related services, located within the London region (UKI44).

This tender presents ample opportunities for businesses that specialise in delivering community-support services, particularly those adept in financial advice, social work, and support services. It particularly encourages participation from SMEs and VCS organisations, enhancing community capacity by collaborating with smaller entities. By acting as a strategic lead, the awarded provider can leverage their expertise to work in partnership with other organisations, not only enhancing their footprint within the local community but also expanding service delivery capabilities. This contract offers a significant growth opportunity for businesses able to deliver high-quality, accessible, and collaborative advice services that align with the Council’s objectives.

How relevant is this notice?

Notice Title

Lewisham Advice Services

Notice Description

The Council intends to commission a single, integrated Advice Service operating borough wide. The service is expected to provide information, advice and guidance on matters including welfare benefits, debt, housing, immigration and wider cost of living pressures, and to: * Support financial resilience and wellbeing through timely, high-quality advice that helps residents maximise income, manage debt, secure housing and avoid escalation into crisis. * Provide accessible, multi-channel access, maintaining high volume routes (such as telephone and digital) alongside face to face and outreach provision. * Reach those most in need through targeted outreach and early intervention, particularly for residents facing barriers to access. * Build community capacity, with the commissioned provider acting as a strategic lead for borough wide, community led advice, working in partnership with smaller and specialist VCS organisations and offering capacity building support such as "advice first aid". Contract details Estimated contract value: up to PS950,000 per annum * Estimated contract term: 2 years from April 2027, with the option to extend up to a maximum of 3 years, subject to funding availability and performance

Lot Information

Lot 1

Renewal: Option to extend up to a maximum of 3 years, subject to funding availability and performance

Planning Information

Interested organisations are invited to attend a market warming / early engagement event: Event date: 20 May 2026 Time: 10.00am-2.00pm Venue: Catford House, Catford Broadway, London SE6 4SP The session will include: • a presentation outlining the Council's emerging service model and proposed procurement approach; and • opportunities for questions and one-one conversations Members of the Council's Community Development, Procurement, Lightning Reach [Digital Platform] and Social Value teams will be in attendance to discuss the details of the opportunity, services required and the procurement process. Organisations wishing to attend the market engagement session are requested to register their interest, you must contact us via Lewisham.Procurement@lewisham.gov.uk by 12pm, Monday 18 May 2026. Please ensure you include the names and job titles of the attendees (max of 4 attendees per organisation) and a contact telephone number and email address. The Council will then issue a confirmation. Organisations/individuals will not be able to attend the event if they have not had a confirmation from the Council. Following registration, a market engagement pack will be sent and this outlines the details of the opportunity, services required, and the social value and procurement process. Attendance is optional and not a condition of bidding. Participation will not confer any advantage or disadvantage in any future procurement. Important notice This preliminary market engagement is provided for information only. It does not constitute a commitment to procure, an invitation to tender, or any guarantee of future opportunities. Any future procurement will be conducted in accordance with applicable procurement legislation and Council governance requirements, and full details will be set out in the formal tender documentation

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066bfa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062948-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£950,000 £500K-£1M
Lots Value
£950,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20261 weeks ago
Submission Deadline
17 Sep 20263 months to go
Future Notice Date
6 Jul 2026Expired
Award Date
Not specified
Contract Period
31 Mar 2027 - 1 Apr 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF LEWISHAM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CATFORD
Postcode
SE6 4RU
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI44 Lewisham and Southwark

Local Authority
Lewisham
Electoral Ward
Rushey Green
Westminster Constituency
Lewisham East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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