Award

Waiver - ROH- MRI Software - Helpdesk software system Renewal Service

THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

18 Mar 2026 at 12:37

Summary of the contracting process

The Royal Orthopaedic Hospital NHS Foundation Trust in Birmingham has completed a procurement process for the renewal of its helpdesk software system service, awarded to MRI Software. This tender falls within the services category and is part of the contract administration services industry. The procurement method utilised was direct, and termed as 'below threshold - without competition'. The contract, valued at approximately £27,878.74, commenced on 6th February 2026 and is set to conclude on 5th February 2027. The award and contract status are both active, indicative of the completion stage in the procurement cycle.

This procurement presents opportunities for small to medium-sized enterprises (SMEs) specialising in software or IT services, particularly those capable of providing contract administration services and helpdesk software solutions. Despite the direct procurement method, which bypasses competition, understanding the needs and standards required by the NHS Foundation Trust could position businesses advantageously for potential future contracts. MRI Software, characterised as an SME with a presence in London, showcases how similar businesses, especially those embedded in contract services, can expand their client base in the public sector.

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How relevant is this notice?

Notice Title

Waiver - ROH- MRI Software - Helpdesk software system Renewal Service

Notice Description

This service relates to the helpdesk software system renewal service by MRI Software

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066d7b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024568-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79994000 - Contract administration services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£27,878 Under £100K

Notice Dates

Publication Date
18 Mar 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Feb 20261 months ago
Contract Period
6 Feb 2026 - 5 Feb 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B31 2AP
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Northfield
Westminster Constituency
Birmingham Northfield

Supplier Information

Number of Suppliers
1
Supplier Name

MRI SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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