Award

OO Services - iHawk SaaS Distribution & Transmission

SSE SERVICES PLC

This public procurement record has 2 releases in its history.

AwardUpdate

23 Mar 2026 at 10:54

Award

19 Mar 2026 at 16:30

Summary of the contracting process

SSE Services PLC, a private utility company based in Reading, United Kingdom, has completed a direct procurement process for the "OO Services - iHawk SaaS Distribution & Transmission" contract. This award is in the industry category of Information Technology services and serves the geographical region of Reading, UK. The procurement stage is currently in the award update phase, with the contract period set from 1 April 2026 to 31 March 2031. Importantly, the procurement process was classified under intellectual property exclusive rights and technical reasons, involving a direct award method due to the unique capabilities of the iHawk platform supplied by Cyberhawk Innovations Limited, located in Edinburgh.

This tender offers substantial business growth opportunities, particularly for SMEs involved in IT services, and those specialising in infrastructure management, asset inspections, and geospatial analysis. Businesses that can offer bespoke solutions or possess proprietary technologies that complement or enhance existing operational processes will find competing in such tenders advantageous. The direct award to Cyberhawk Innovations underscores the potential for bespoke service providers to secure contracts by leveraging specialised technologies and solutions, thereby reinforcing their market position within specialised utility sectors.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

OO Services - iHawk SaaS Distribution & Transmission

Notice Description

The iHawk service supports both Distribution and Transmission business units, enabling efficient management of infrastructure risk and compliance with regulatory requirements. The iHawk platform is materially embedded within existing operational processes for asset inspection, UAS imagery management, geospatial analysis and condition based reporting. Over several years, Cyberhawk has developed customised workflows, dashboards and reporting modules specifically for our operational environment, meaning that substitution would require wholesale transition to a new platform, re engineering of data ingestion models, re training teams, and conducting large scale re processing of historical asset imagery and asset condition information. A technical review was conducted of comparable UAS-data management and visual-asset platforms currently on the market. Although several vendors offer generic imagery repositories or GIS-adjacent tools, none provide a like-for-like replacement for iHawk's integrated inspection, analytics, condition assessment and reporting capabilities, nor can they ingest existing structured datasets without a bespoke and cost-prohibitive redevelopment programme. Engagement with Cyberhawk has also confirmed that the proprietary nature of their platform prevents direct replication by any other supplier.

Procurement Information

N/A

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066f8a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026136-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£4,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Mar 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SSE SERVICES PLC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 3JH
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified

Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

CYBERHAWK INNOVATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-066f8a-2026-03-23T10:54:30Z",
    "date": "2026-03-23T10:54:30Z",
    "ocid": "ocds-h6vhtk-066f8a",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-02366879",
            "name": "SSE SERVICES PLC",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02366879"
            },
            "address": {
                "streetAddress": "No.1 Forbury Place",
                "locality": "Reading",
                "postalCode": "RG1 3JH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "emilia.salmon@sse.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.sse.com",
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PLZC-6662-MXPZ",
            "name": "Cyberhawk Innovations Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLZC-6662-MXPZ"
            },
            "address": {
                "streetAddress": "EICA 5th Floor, South Platt Hill",
                "locality": "Edinburgh",
                "postalCode": "EH28 8AA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKM75"
            },
            "contactPoint": {
                "email": "info@thecyberhawk.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-02366879",
        "name": "SSE SERVICES PLC"
    },
    "tender": {
        "id": "ocds-h6vhtk-066f8a",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "OO Services - iHawk SaaS Distribution & Transmission",
        "description": "The iHawk service supports both Distribution and Transmission business units, enabling efficient management of infrastructure risk and compliance with regulatory requirements. The iHawk platform is materially embedded within existing operational processes for asset inspection, UAS imagery management, geospatial analysis and condition based reporting. Over several years, Cyberhawk has developed customised workflows, dashboards and reporting modules specifically for our operational environment, meaning that substitution would require wholesale transition to a new platform, re engineering of data ingestion models, re training teams, and conducting large scale re processing of historical asset imagery and asset condition information. A technical review was conducted of comparable UAS-data management and visual-asset platforms currently on the market. Although several vendors offer generic imagery repositories or GIS-adjacent tools, none provide a like-for-like replacement for iHawk's integrated inspection, analytics, condition assessment and reporting capabilities, nor can they ingest existing structured datasets without a bespoke and cost-prohibitive redevelopment programme. Engagement with Cyberhawk has also confirmed that the proprietary nature of their platform prevents direct replication by any other supplier.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "N/A",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersIntellectualPropertyExclusiveRights"
            },
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ],
        "specialRegime": [
            "utilities"
        ],
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "type": "closed"
            }
        },
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 4000000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PLZC-6662-MXPZ",
                    "name": "Cyberhawk Innovations Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72222300",
                            "description": "Information technology services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2031-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "025424-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/025424-2026",
                    "datePublished": "2026-03-19T16:30:09Z",
                    "format": "text/html"
                },
                {
                    "id": "026136-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/026136-2026",
                    "datePublished": "2026-03-23T10:54:30Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-31T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}