FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

NHS Wales Shared Services Partnership-Procurement Services

This public procurement record has 1 release in its history.

AwardUpdate

20 Mar 2026 at 15:17

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract under the Provider Selection Regime Wales (PSR Wales) for the FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE. This contract focuses on health services within the Swansea Bay University Health Board Footprint, covering regions such as Swansea and Neath Port Talbot (UKL18). The tender is classified under health services (CPV code 85100000) and falls under the services category. The awarding of this contract was confirmed on 20th March 2026, with the service provision spanning from 1st April 2026 to 31st March 2029. The procurement process followed the Direct Award Process 2 due to the expiry of an existing contract, ensuring continuity and effective service delivery by the sole provider, Citizens Advice Swansea Neath Port Talbot (CASNPT).

This tender provides significant opportunities for business growth, particularly for specialised health service providers aiming to collaborate with established entities such as CASNPT. The contract is specifically tailored and integrates outreach services in high-deprivation areas, addressing unmet community health needs. Businesses equipped to offer similar localised health support or those involved in community welfare advisory roles are well-positioned to explore future collaborations or expand their existing services in the region. Given the emphasis on health outcomes and community-wide welfare enhancement, providers with expertise in health services and community engagement stand to benefit from making strategic partnerships or leveraging their capabilities to meet regional health service demands.

How relevant is this notice?

Notice Information

Notice Title

FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

Notice Description

Lot Information

Lot 1

The incumbent provider, Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the Population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two). This current contract is so specific and there are no other Providers registered to deliver this service it is deemed that CASNPT is the sole provider to deliver this contract. Direct Award Process 2 has been considered the most appropriate procurement process for the purposes of this requirement as the term of an existing contract is due to expire, and the commissioner has proposed a new contract to replace that existing contract at the end of its term; the proposed contracting arrangements are not a considerable change; and the commissioner is of the view that the existing providers are satisfying the existing contract and will likely be able to satisfy the proposed contract to a sufficient standard. Information regarding the estimated lifetime value of the contract and the existing contract has not been published and is withheld under regulation 23(1) due to commercial sensitivity. The dates between which the services are intended to be provided : 01/04/2026 to 31/03/2029

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067098
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025885-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85140000 - Miscellaneous health services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1

Notice Dates

Publication Date
20 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BAGLAN
Postcode
SA12 7BX
Postcode Area
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL44 Neath Port Talbot
Delivery Location
TLL18 Swansea

Local Authority
Neath Port Talbot
Electoral Ward
Aberavon
Westminster Constituency
Aberafan Maesteg

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE SWANSEA NEATH PORT TALBOT LIMITED

Open Contracting Data Standard (OCDS)

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