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Appropriate Adult Service

Hampshire County Council

This public procurement record has 3 releases in its history.

TenderCancellation

01 Jun 2026 at 10:19

UK12 - Procurement Termination Notice
Tender

07 Apr 2026 at 15:57

UK4 - Tender Notice
Planning

25 Mar 2026 at 09:57

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The public procurement process for the "Appropriate Adult Service" was initiated by Hampshire County Council in collaboration with Southampton City Council, Portsmouth City Council, Isle of Wight Council, and the Police and Crime Commissioner for Hampshire and Isle of Wight. The procurement aims to establish contracts with a single provider for guidance services across Hampshire, Southampton, Portsmouth, and the Isle of Wight. The project, identified under tender ID CS27242, falls under the services category with a procurement method of open procedure. The tender was active and involved multiple stages, from initial planning in March 2026 through to the award period concluding by the end of May 2026. The service is set to start on 1st July 2026, with a projected value grossing over £2.9 million. Key locations include various police stations and council offices throughout the region.

This tender represents a significant opportunity for businesses specialising in social services to expand their portfolio, particularly those with experience in providing Appropriate Adult services for both children and vulnerable adults. The detailed requirements stress the importance of compliance with legal standards and the ability to handle a significant workload, suggesting that larger organisations or those with scalable operations may be well-positioned to compete. Additionally, businesses with a strong footing in safeguarding, trauma-informed approaches, and extensive mobilisation plans will likely find the tender's expectations align with their existing strengths, paving the way for substantial business growth in the region.

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Notice Information

Notice Title

Appropriate Adult Service

Notice Description

Hampshire County Council in collaboration with Southampton City Council, Portsmouth City Council, Isle of Wight Council, and the Police and Crime Commissioner for Hampshire and Isle of Wight are looking to establish contracts with a single provider to deliver an Appropriate Adult Service for children and vulnerable adults across Hampshire, Southampton, Portsmouth, and the Isle of Wight The Service will provide persons acting as an Appropriate Adult (AA) for children and young people (in the absence of the parent, guardian or, if the child/young person is in the care of a local authority or voluntary organisation, a person representing that authority or organisation, or a Social Worker) and vulnerable adults (in the absence of a relative, guardian, other person responsible for their care or any appropriate friend or other suitable adult) in custody at a police station or other place. The Service will be required in Hampshire, Southampton, Portsmouth and the Isle of Wight. The Service will also provide AA for Unaccompanied Asylum-Seeking Children who are requiring an age assessment to be undertaken by Children's Services in situations where the age is in dispute. Requirements for Age Assessments are only relevant for Hampshire County Council. In the last 12 months the Council has had 80 age assessments where an appropriate adult was required. To support interested suppliers the Authorities are sharing the volumes from 2023/2024 to act as a guide to the indicative levels of demand for this service. This is an indicative figure and the Authorities offer no guarantee around any levels of work. The successful supplier will meet the demand inline with the requirements of the specification 2023/2024 1. Total Usage 10,350 hours of which 2. Vulnerable Adults * Portsmouth City Council - 1,616 hours * Police and Crime Commissioner (covering Southampton, Hampshire and the Isle of Wight) 6,268 hours (this has since increased by approximately 400 hours a year) 1. Children * Portsmouth City Council YJS - 573 hours * Southampton City Council YJS - 550 hours * Isle Of Wight Council YJS - 69 hours * Hampshire County Council YJS - 1,278 hours Governance The Service is commissioned in collaboration by Hampshire County Council, Southampton City Council, Portsmouth City Council, Isle of Wight Council, and the Police and Crime Commissioner for Hampshire and Isle of Wight. Hampshire County Council will tender the Service on behalf of the collaborating authorities. Contracts will be issued by each Local Authority and the Police and Crime Commissioner for Hampshire and Isle of Wight, i.e. there will be five contracts. Each collaborating authority will use the Document 3 - terms and conditions as its template for terms and conditions. The tender documents use the term contract or contracts meaning the resulting five contracts that the successful Tenderer will enter into with each collaborating authority.

Lot Information

Lot 1

Renewal: There is 1 contract extension with a maximum duration of 2 years and 0 month, and a value ex VAT of PS 990,877

Planning Information

In order to inform interest suppliers of their requirements prior to publishing the Authorities are running a market briefing session via MS Teams at 2pm on Thursday 2nd April. As the event will take place on MS Teams suppliers are not limited on the number of attendees. The event will cover the following areas; • Brief Introduction and Overview • The Appropriate Adults requirements for Age Assessments • The Procurement Process The event will last for up to an hour. Questions are welcomed but will be recorded rather than answered during the meeting. Questions and answers (along with slides) will be distributed with the tender pack when the tender is published. Interested Suppliers wishing to attend should register (if not already registered) on the Council's e-tendering platform, In-tend (https://in-tendhost.co.uk/hampshire/aspx/Home) and 'Express Interest' against the project 'CS27242 Appropriate Adult Service'. Suppliers will then need to complete a form to confirm name of attendees and provide an email address so a MS Teams invitation can be set up. Suppliers wishing to attend need to confirm with the Council, by 2pm on Wednesday 1st April.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067388
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051229-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312310 - Guidance services

Notice Value(s)

Tender Value
£2,477,192 £1M-£10M
Lots Value
£2,477,192 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jun 20264 months ago
Submission Deadline
5 May 2026Expired
Future Notice Date
7 Apr 2026Expired
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hampshire County Council
Additional Buyers

Isle of Wight Council

Portsmouth City Council

SOUTHAMPTON CITY COUNCIL

The Office of the Police and Crime Commissioner for Hampshire and the Isle of Wight

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8UJ
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ3 Hampshire and Isle of Wight
Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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