Award

CRM Fundraising and Donor Management SaaS

ROYAL BOTANIC GARDEN EDINBURGH

This public procurement record has 1 release in its history.

Award

25 Mar 2026 at 11:46

Summary of the contracting process

The procurement process for the "CRM Fundraising and Donor Management SaaS" contract was initiated by the Royal Botanic Garden Edinburgh, located in Edinburgh, UK. The tender, classified under the Customer Relation Management software package within the goods category, involved a limited procurement method without prior publication of a call for competition. A contract was awarded on 25th March 2026 following the award procedure under the APUC Framework ITS1054 AP. The contracting process reached completion with a direct award to Blackbaud Europe, valued at £85,692, and the date of signing was 5th February 2026. This procurement, delivered to the region UKM75, focused heavily on technical quality with an award criteria weighting of 70% for technical and 30% for price.

This tender presents significant opportunities for businesses in CRM software development and fundraising support services, particularly those capable of delivering high-quality technical solutions. Organisations similar to Blackbaud Europe, especially those with expertise in alumni and donor management systems, can leverage this contract to expand their portfolio within the public sector. Firms with a strong presence in SaaS offerings and those involved in educational and fundraising CRM platforms could find it beneficial to position themselves for future tenders involving direct awards through established frameworks like APUC. This contract exemplifies a partnership with a well-respected institution, thus allowing businesses to enhance their reputation by association with the Royal Botanic Garden Edinburgh's prestigious educational operations.

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Notice Title

CRM Fundraising and Donor Management SaaS

Notice Description

CRM Fundraising and Donor Management SaaS

Lot Information

Lot 1

CRM SaaS. Additional information: This was a direct award Call off Contract with the top ranked supplier on APUC Framework ITS1054 AP - Alumni & Fundraising CRM

Procurement Information

This is a Call off Contract with the top ranked supplier on the APUC Framework Alumni CRM & Associated Services (ITS1054 AP)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0673b4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027253-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£85,692 Under £100K

Notice Dates

Publication Date
25 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Feb 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ROYAL BOTANIC GARDEN EDINBURGH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH3 5LR
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Inverleith
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

BLACKBAUD EUROPE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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