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Provision of Insurance and Related Services to Connect Housing

Connect Housing Association Ltd

This public procurement record has 3 releases in its history.

Award

26 Aug 2026 at 11:15

UK6 - Contract Award Notice
TenderUpdate

26 Mar 2026 at 09:10

UK4 - Tender Notice
Tender

25 Mar 2026 at 14:44

UK4 - Tender Notice
Summary of the contracting process

Connect Housing Association Limited procured insurance and related services for its UK-wide operations. The requirement covered 12 lots, including general property and liability risks, motor fleet, engineering, cyber, terrorism, directors’ and officers’ liability, professional indemnity, crime, contract works, legal expenses and group personal accident. Services include insurance placement, broking, underwriting, risk management and claims adjustment. The general insurance lot includes property damage and business interruption, employers’, public, products and property owners’ liability, business combined and office, money, all-risks, computer, drone and employment practices cover. Connect Housing used Gibbs Laidler Consulting LLP as its procuring entity. The primary category is insurance services, including liability insurance and risk-management services.

The procurement is complete and awards were made on 26 August 2026 following an open competitive flexible procedure with multiple stages. Evaluation was weighted 50% cost and 50% quality. Marsh Limited was selected for general insurance (£1,000,000) and engineering (£20,000); Zurich Municipal for motor fleet (£170,000); Advisory Insurance Brokers Ltd trading as Everywhen for cyber (£80,000) and non-Pool Re terrorism (£20,000); Jensten Insurance Brokers for professional indemnity (£15,000); and Marsh Limited for directors’ and officers’ (£13,000) and legal expenses (£12,000). Four further lots—Pool Re terrorism, crime, contract works and group personal accident—were recorded as awarded without supplier or value details. Contracts are scheduled from 13 September 2026 to 13 September 2029, with options to extend to 13 September 2031.

This procurement demonstrates recurring housing-association demand for a broad, multi-lot insurance programme rather than a single policy. Credible competitors would need to offer suitable insurers and cover options across general property, liability and specialist risks, with the ability to place different risks with appropriate carriers. The requirement favours organisations with strong client relationship management, claims handling, broking or underwriting, and insurable-risk management capability. Insurers or brokers must have the financial strength to support the programme; nominated insurers need at least a BBB Standard & Poor’s rating, B++ AM Best rating, or an accepted equivalent. Suppliers also need a demonstrable record of reliable, high-quality service, including effective oversight of any third-party contractors and proposed insurers.

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Notice Information

Notice Title

Provision of Insurance and Related Services to Connect Housing

Notice Description

Connect Housing are looking to appoint one or more providers to deliver their Insurance and related services for Property, legal liability and other general (non-life) insurable risks. The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident and employment practices liability. This list is to be decided at the sole discretion of Connect Housing. Suppliers will be required to have the financial ability to deliver the programme, including Insurers with a minimum rating of 'BBB' from standard and poor, 'B++' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder's market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder's market security committee's latest report, including written recommendation from the bidder's market security committee. Suppliers will be assessed but not limited to the following high level criterion: - The ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options - A skilled and competent service team, being Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers - The delivery of quality service to the Contracting Authority and our clients, including that provided to us by any third-party contractor employed by you or by the Insurer(s) you propose

Lot Information

Insurance and related services for Property, legal liability and other general (non-life) insurable

A programme of General (non-life) insurance and related services for Connect Housing. The programme will require Insurance and related services for risks that may include but not be limited to: Property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, drone, employment practices liability. This list is to be decided at the sole discretion of Connect Housing.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Motor Fleet for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Motor Fleet cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Engineering for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Engineering cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Cyber for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Cyber cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Terrorism (Pool Re) for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Terrorism (Pool Re) cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Terrorism (Non-Pool Re) for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Terrorism (Non-Pool Re) cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Directors and Officers for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Directors and Officers cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Professional Indemnity for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Professional Indemnity cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Crime for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Crime cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Contract Works for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Contract Works cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Legal Expenses for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Legal Expenses cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Insurance and related services associated with Group Personal Accident for Connect Housing

Connect Housing are looking to appoint one provider to deliver their Insurance and related services for Group Personal Accident cover.

Renewal: Connect Housing will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0673ff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081160-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66510000 - Insurance services

66516000 - Liability insurance services

66516500 - Professional liability insurance services

66517300 - Risk management insurance services

66518300 - Insurance claims adjustment services

Notice Value(s)

Tender Value
£1,390,000 £1M-£10M
Lots Value
£1,390,000 £1M-£10M
Awards Value
£1,310,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Aug 20261 months ago
Contract Period
13 Sep 2026 - 13 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Connect Housing Association Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DEWSBURY
Postcode
WF13 1AX
Postcode Area
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
Not specified
Local Authority
Kirklees
Electoral Ward
Dewsbury East
Westminster Constituency
Dewsbury and Batley

Supplier Information

Number of Suppliers
4
Supplier Names

Marsh Limited

Zurich Municipal

Advisory Insurance Brokers Limited

Jensten Insurance Brokers (London and SE) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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