Tender

West Norfolk PCN Framework Providers Home Support

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

26 Mar 2026 at 13:13

Summary of the contracting process

Norfolk County Council is seeking to reopen the procurement process for two lots of the 'Framework for Home Support Providers for West and North Norfolk' under the Light Touch Regime of the Public Contract Regulations 2015. The process aims to appoint multiple framework providers to deliver home support services within specific Primary Care Network areas in West Norfolk. The procurement is divided into two lots: one provider is needed for King's Lynn, while two providers are required for Fens and Brecks. The contract period for the King's Lynn lot starts on 1 June 2026 and ends on 26 January 2035, and for the Fens and Brecks lot, it starts on 1 August 2026, also ending on 26 January 2035. The tender remains active, with an electronic submission deadline of 15 April 2026, and the bid opening scheduled for the same date. The procurement method is open, ensuring participation from suitable providers.

This tender represents a significant opportunity for businesses operating in the social work services sector without accommodation to expand their reach in the Norfolk area. Providers specialising in home support services are encouraged to participate, as they can secure up to 30% of home support hours in strategic regions. The framework agreement underlines an emphasis on quality, without weighting on price, making it an attractive proposition for businesses focusing on high-value care. With a total estimated contract value of £7,912,667, businesses can achieve growth and strengthen their foothold in regional markets by aligning with the Principal Framework Provider and leveraging the ongoing developments such as potential changes in local governance. This tender is ideal for providers looking to expand within regional networks and build partnerships in community-focused health and social care services.

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Notice Title

West Norfolk PCN Framework Providers Home Support

Notice Description

Norfolk County Council wishes to reopen two Lots of the 'Framework for Home Support Providers for West and North Norfolk' (Notice identifier: 2025/S 000-000628) which was procured under the PCR2015 Light Touch Regime. The Council are seeking to appoint a number of framework providers to deliver home support services in specific Primary Care Network areas (PCNs) within West Norfolk. The intention is that the Framework Providers will deliver up to 30% of the PCN Home Support hours under a Principal Framework Provider (who was appointed through a separate procurement). The Principal Provider retains 70% of the PCN home support hours. This procurement is split into 2 lots, which covers PCNs in West Norfolk: The lots are: 1. King's Lynn (one provider needed) 2. Fens and Brecks (two providers needed) Bidders may apply for both Lots. Please note that on 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received - these could entail the creation of one, two or three unitary councils. The Minister announced a consultation exercise, which ended on 11 January 2026. The Minister stated that "that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification". On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028. Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

Lot Information

King's Lynn

The Council wishes to appoint one framework provider to deliver home support services in King's Lynn Primary Care Network (PCN). The intention is that this provider will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.

Fens and Brecks

The Council wishes to appoint two framework providers to deliver home support services in Fens and Brecks Primary Care Network (PCN). The intention is that these providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06751a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027917-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£7,912,667 £1M-£10M
Lots Value
£7,912,667 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20261 weeks ago
Submission Deadline
15 Apr 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2026 - 26 Jan 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH16 North and West Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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