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Your Bus Journey Survey 2026/2027

Leicestershire County Council

This public procurement record has 1 release in its history.

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30 Mar 2026 at 14:39

UK7 - Contract Details Notice
Summary of the contracting process

Leicestershire County Council has been involved in a procurement process for the "Your Bus Journey Survey 2026/2027," commissioned by the Department for Transport. The aim is to conduct an independent survey of Leicestershire bus passengers, facilitated by Transport Focus. The procurement process has been completed and a contract notice was published on the Find a Tender Service on 30 March 2026. As a sub-central government public authority, Leicestershire County Council, with its address in Leicester, oversees the project within the industry category of Customer survey services. This contract, initiating on 1 April 2026, will continue until 31 March 2027, and does not exceed the threshold requiring competition. The procurement method used was a direct award to Transport Focus.

This tender provides tangible opportunities for SMEs specialising in customer satisfaction surveys, especially those operating within the United Kingdom. Given its focus on transport services, organisations with expertise in survey administration related to public transportation can greatly benefit from participating in similar future tenders. Although Transport Focus, a small to medium enterprise located in London, was awarded this contract, other businesses in the sector can build partnerships and enhance their credentials by collaborating on similar government initiatives, potentially leading to business growth through effective public sector engagement.

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Notice Information

Notice Title

Your Bus Journey Survey 2026/2027

Notice Description

Leicestershire County Council are mandated by the Department for Transport to conduct this independent bus passenger survey using Transport Focus as a condition of the grant funding the Council receives from the DfT for the provision of bus transport in Leicestershire.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0677ef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029156-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£55,532 Under £100K

Notice Dates

Publication Date
30 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicestershire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

Transport Focus

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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