Award

SISJ - Lift Information Project

TRAIN INFORMATION SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

31 Mar 2026 at 14:48

UK5 - Transparency Notice
Summary of the contracting process

The procurement process titled "SISJ - Lift Information Project" involves Train Information Services Limited, a public authority engaged in sub-central government activities, directly awarding a contract to Nexus Alpha Limited. The project aims to enhance lift status information accuracy and clarity across the rail network. Governed by the Procurement Act 2023, this direct award leverages Nexus Alpha's incumbent position, ensuring compatibility with existing systems and operational messaging. Located in London, the contract is awarded in the utilities special regime using a direct procurement method. Key dates include a milestone expected for signature on 16 April 2026, with the contract period running from 17 April 2026 to 16 April 2029, having renewal options extending up to 2034, inclusive of five single-year extensions.

This tender presents opportunities for businesses specializing in software maintenance and repair services, particularly those with capabilities to handle complex integrations into existing rail network systems. Given the direct award nature and incumbent advantages of Nexus Alpha, businesses with unique intellectual property rights, or those capable of providing technically unseparable extensions to existing services, may find scope for collaboration or seeking sub-contracting opportunities. SMEs may find relevance in the project's suitability, while the potential for annual extensions and modifications offers continuing business growth prospects amidst evolving industry needs.

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Notice Information

Notice Title

SISJ - Lift Information Project

Notice Description

TISL are Direct Awarding a contract to Nexus Alpha to improve the accuracy, timeliness, and customer clarity of lift status information provided across the rail network

Procurement Information

This procurement meets the conditions under the Procurement Act 2023 for direct award of additional or repeat services: Nexus Alpha is the incumbent supplier of Tyrell, a mission-critical system forming the core of NRCC and TOC operational messaging. The Lifts functionality is an extension of, and technically inseparable from, the existing Tyrell services. A change in supplier would result in incompatibility with existing systems and disproportionate technical and operational difficulty. There are no reasonable alternatives capable of delivering the required functionality within the required timescale without material risk to national operational messaging. If an alternative supplier was selected through tender, business change would be required across the industry within the NRCC and the TOCs that use Tyrell, to adopt the new supplier. TOCs would need to abort their own contracts with NA and move to the new industry system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0679bc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029896-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,308,200 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20263 days ago
Contract Period
16 Apr 2026 - 16 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRAIN INFORMATION SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC4V 3DS
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NEXUS ALPHA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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