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Loan Management System

British Business Bank

This public procurement record has 3 releases in its history.

Award

17 Aug 2026 at 11:52

UK6 - Contract Award Notice
TenderUpdate

10 Apr 2026 at 17:32

UK4 - Tender Notice
Tender

31 Mar 2026 at 15:57

UK4 - Tender Notice
Summary of the contracting process

The British Business Bank is procuring a comprehensive loan management system as a service. The system will support the full loan lifecycle for the Bank’s planned direct-lending operations, including loan disbursement, servicing, collections and recoveries. The requirement supports the Start Up Loans scheme and the Bank’s wider mission to increase finance available to UK small and medium-sized businesses through its subsidiary and lending partners. The work is delivered in the United Kingdom. This is a financial services technology requirement, combining loan administration with banking and investment-related services. The Bank is a central government public authority based in Sheffield. The procurement is suitable for small and medium-sized enterprises, and the selected supplier is a Lithuania-based SME.

The procurement has reached the award stage, with UAB CREDITONLINE selected for the single lot. The award is pending completion of the standstill period and signature. The award date is 17 August 2026, with a standstill ending on 26 August 2026; signature is scheduled by 14 September 2026. The award value is £4,973,032 excluding VAT, or £5,967,638.40 including VAT. The contract is scheduled to run from 15 September 2026 to 14 September 2031, with an option to extend by up to two years, to 14 September 2033. The procedure was an open competitive flexible procedure. Seven bids were received and one reached the final stage. Evaluation weighted quality and presentation at 70%, price at 20% and social value at 10%.

This award demonstrates demand from the British Business Bank for a specialist loan management platform capable of supporting direct lending and the complete loan lifecycle, rather than a standalone lending tool. Suppliers well placed for a future requirement will be able to show robust functionality for disbursement, account servicing, collections and recoveries, together with experience of operating in a regulated financial services environment. Credible competitors should be able to support lending to early-stage businesses and integrate with an operating model involving internal platforms, external service providers and lender relationships. Strong quality responses and presentations will be important, as will a competitive commercial offer and evidence of measurable social value. The requirement is accessible to SMEs, so a smaller specialist technology or financial services provider could be relevant if it can demonstrate sufficient capability and delivery capacity.

How relevant is this notice?

Notice Information

Notice Title

Loan Management System

Notice Description

The British Business Bank is the UK's economic development bank, with a mission to make finance markets work better for smaller businesses. BBB typically operates on a wholesale basis, partnering with lenders within the existing financial ecosystem to increase the supply, diversity, and regional reach of finance available to UK SMEs. The Start Up Loans scheme (SUL) provides debt finance in the form of a personal loan, to help individuals to start or grow their early stage businesses, driving sustainable growth and unlocking potential. Without SUL, many aspiring entrepreneurs would not be able to secure the finance and support to start and grow their businesses. The operating model utilises a mix of internal platforms and external service providers to support the full loan lifecycle - including disbursement, servicing, collections and recoveries. To support future growth, we are preparing to deliver direct lending operations. As part of this, we are seeking FCA approval for a subsidiary of the British Business Bank to become a direct lender and therefore need to procure a comprehensive Loan Management System (LMS) capable of fully supporting this operating model.

Lot Information

Lot 1

Renewal: The contract will be for 5 years with the option to extend for an additional period of up to 2 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0679c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078055-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66100000 - Banking and investment services

66110000 - Banking services

66120000 - Investment banking services and related services

Notice Value(s)

Tender Value
£4,900,000 £1M-£10M
Lots Value
£4,900,000 £1M-£10M
Awards Value
£4,973,032 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20261 months ago
Submission Deadline
8 May 2026Expired
Future Notice Date
Not specified
Award Date
17 Aug 20261 months ago
Contract Period
15 Sep 2026 - 14 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Business Bank
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2GQ
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

UAB CREDITONLINE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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