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Leisure Centre Management Services

South Hams District Council

This public procurement record has 3 releases in its history.

Award

20 Jul 2026 at 11:20

UK7 - Contract Details Notice
Award

02 Apr 2026 at 08:59

UK6 - Contract Award Notice
Award

02 Apr 2026 at 08:52

UK5 - Transparency Notice
Summary of the contracting process

South Hams District Council and West Devon Borough Council jointly procured leisure centre management services to maintain continuity of public leisure provision. The appointed operator manages Ivybridge Leisure Centre, Totnes Leisure Centre, Quayside Leisure Centre in Kingsbridge, Dartmouth Leisure Centre, Parklands Leisure Centre in Okehampton and Meadowlands Leisure Centre in Tavistock. The requirement covers the operation of these six leisure facilities and is classified as sporting services. South Hams District Council is the buyer, with West Devon Borough Council also involved. The work is delivered across South Hams and West Devon, covering facilities in Ivybridge, Totnes, Kingsbridge, Dartmouth, Okehampton and Tavistock.

This procurement is complete and was awarded directly to PARKWOOD LEISURE LIMITED on 2 April 2026. The direct award was made under the Procurement Act 2023 because Fusion Lifestyle entered administration on 1 April 2026, creating extreme and unavoidable urgency and a need to preserve service continuity. The award value is £9,516,666.67 excluding VAT (£11,420,000 gross). The awarded period runs from 17 April 2026 to 16 October 2028. The contract was signed on 27 May 2026 and runs from 27 May 2026 to 31 May 2027, with an option to extend by one or more periods of up to 12 months, potentially until 30 May 2028. Agreed performance measures cover membership numbers, customer satisfaction and financial performance.

This requirement demonstrates demand for an operator capable of managing a multi-site leisure service across six public facilities, maintaining continuity during an unexpected provider failure and delivering measurable operational and financial performance. A credible competitor would need experience running leisure centres at comparable scale, with the operational capacity to coordinate facilities in different towns and sustain consistent customer service. Evidence of growing or maintaining membership, strong customer satisfaction and sound financial management would be important. Suppliers should also be able to take over or stabilise an established service quickly, manage relationships with two local authorities and report performance against agreed measures. The opportunity is most relevant to established leisure operators and organisations with substantial mobilisation and service-management capability.

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Notice Information

Notice Title

Leisure Centre Management Services

Notice Description

South Hams District Council ("SHDC") and West Devon Borough Council ("WDBC") (together the "Authority") holds a leisure centre management contract with Fusion Lifestyle, which was due to end on 30 November 2041 (the "Current Contract"). Fusion Lifestyle went into administration on 1 April 2026 and, as a consequence, the Authority requires continuity of service to ensure that the following leisure facilities can continue to operate: SHDC: Ivybridge Leisure Centre Totnes Leisure Centre Quayside Leisure Centre (Kingsbridge) Dartmouth Leisure Centre WDBC: Parklands Leisure Centre (Okehampton) Meadowlands Leisure Centre (Tavistock) The Authority intends to award a short-term management contract to maintain the operation of the above facilities. The Authority makes this award relying on Section 41 and Paragraph 13 to Schedule 5 of the Procurement Act 2023, as there is extreme and unavoidable urgency, for the following reasons: the services to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency and the urgency is unavoidable, as it is attributable solely to the administration of Fusion Lifestyle, which could not have been foreseen by the Authority, and it was not confirmed until 1 April 2026; and as a result of the urgency, the public contract cannot be awarded on the basis of a competitive tendering procedure and the Authority has not been able to find a suitable alternative route to ensuring continuity of services in these complex circumstances. The Authority will shortly start a formal procurement competition in accordance with the PA 2023 order to ensure that it is able to select an operator to provide the leisure service for a mid/longer term duration on the expiry of the short term management contract.

Procurement Information

The Authority has awarded a short-term management contract to maintain the operation of the above facilities. The Authority makes this award relying on Section 41 and Paragraph 13 to Schedule 5 of the Procurement Act 2023, as there is extreme and unavoidable urgency, for the following reasons: the services to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency and the urgency is unavoidable, as it is attributable solely to the administration of Fusion Lifestyle, which could not have been foreseen by the Authority, and it was not confirmed until 1 April 2026; and as a result of the urgency, the public contract cannot be awarded on the basis of a competitive tendering procedure and the Authority has not been able to find a suitable alternative route to ensuring continuity of services in these complex circumstances. The Authority will shortly start a formal procurement competition in accordance with the PA 2023 order to ensure that it is able to select an operator to provide the leisure service for a mid/longer term duration on the expiry of the short term management contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067b58
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068135-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

CPV Codes

92600000 - Sporting services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£9,516,666 £1M-£10M
Contracts Value
£9,516,666 £1M-£10M

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Apr 20266 months ago
Contract Period
27 May 2026 - 31 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Hams District Council
Additional Buyers

West Devon Borough Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TOTNES
Postcode
TQ9 5NE
Postcode Area
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
South Hams
Electoral Ward
Totnes
Westminster Constituency
South Devon

Supplier Information

Number of Suppliers
1
Supplier Name

Parkwood Leisure Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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