Notice Information
Notice Title
009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System
Notice Description
009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System. Contract for 4 years with 4 x 12 months options to extend. Contract implementation to commence July 2026. Newcastle City Council (NCC) is seeking to procure a single, integrated system capable of delivering an Active Inclusion Service (AIS) Case Management System, a Resource Allocation Tool, and a Choice-Based Lettings (CBL) solution within one unified platform. The Council requires that the system be fully delivered using a Software-as-a-Service (SaaS) deployment model.
Lot Information
Lot 1
Renewal: 4 years with 4 x 12 months
Planning Information
Newcastle City Council (NCC) invited demonstrations from providers ahead of the planned procurement of a Case Management and Homeless Accommodation Allocation System. This system will support the functions of all areas of the Active Inclusion Service (AIS): homelessness advice and support, temporary accommodation, debt advice, and refugee integration. In addition, the product must be able to manage referrals and placements to NCC's commissioned homelessness accommodation and application and allocation of a discretionary fund. This was conducted in 2025.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-067bb0
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/030849-2026
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £800,000 £500K-£1M
- Lots Value
- £800,000 £500K-£1M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Apr 2026Yesterday
- Submission Deadline
- 7 May 20262 months to go
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Jun 2026 - 30 Jun 2030 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NEWCASTLE CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE1 8QH
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- TLC22 Tyneside
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Monument
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/030849-2026
2nd April 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030835-2026
2nd April 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-067bb0-2026-04-02T12:41:38+01:00",
"date": "2026-04-02T12:41:38+01:00",
"ocid": "ocds-h6vhtk-067bb0",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PBHM-6848-TWYG",
"name": "Newcastle City Council",
"identifier": {
"scheme": "GB-PPON",
"id": "PBHM-6848-TWYG"
},
"address": {
"streetAddress": "Civic Centre",
"locality": "Newcastle Upon Tyne",
"postalCode": "NE1 8QH",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC22"
},
"contactPoint": {
"email": "corporate.procurement.team@newcastle.gov.uk",
"name": "OPEN2026626"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.open-uk.org",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
}
],
"buyer": {
"id": "GB-PPON-PBHM-6848-TWYG",
"name": "Newcastle City Council"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "Newcastle City Council (NCC) invited demonstrations from providers ahead of the planned procurement of a Case Management and Homeless Accommodation Allocation System. This system will support the functions of all areas of the Active Inclusion Service (AIS): homelessness advice and support, temporary accommodation, debt advice, and refugee integration. In addition, the product must be able to manage referrals and placements to NCC's commissioned homelessness accommodation and application and allocation of a discretionary fund. This was conducted in 2025.",
"dateMet": "2026-03-31T00:00:00+01:00",
"status": "met"
}
],
"documents": [
{
"id": "030835-2026",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/030835-2026",
"datePublished": "2026-04-02T12:17:07+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "009060",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System",
"description": "009060 - Active Inclusion Service Case Management System and Resource Allocation Tool and Choice Based Lettings System. Contract for 4 years with 4 x 12 months options to extend. Contract implementation to commence July 2026. Newcastle City Council (NCC) is seeking to procure a single, integrated system capable of delivering an Active Inclusion Service (AIS) Case Management System, a Resource Allocation Tool, and a Choice-Based Lettings (CBL) solution within one unified platform. The Council requires that the system be fully delivered using a Software-as-a-Service (SaaS) deployment model.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
}
],
"deliveryAddresses": [
{
"region": "UKC22",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKC22",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"contractPeriod": {
"startDate": "2026-07-01T00:00:00+01:00",
"endDate": "2030-06-30T23:59:59+01:00",
"maxExtentDate": "2034-06-30T23:59:59+01:00"
},
"hasRenewal": true,
"status": "active",
"value": {
"amountGross": 800000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 70,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
}
]
},
"renewal": {
"description": "4 years with 4 x 12 months"
}
}
],
"status": "active",
"value": {
"amountGross": 800000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"submissionMethodDetails": "www.open-uk.org OPEN2026626 Project 009060",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-05-07T12:00:00+01:00"
},
"awardPeriod": {
"endDate": "2026-06-15T23:59:59+01:00"
},
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "030849-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/030849-2026",
"datePublished": "2026-04-02T12:41:38+01:00",
"format": "text/html"
}
]
},
"language": "en"
}