Award

Customer Voice Model Improvements

CLARION HOUSING GROUP

This public procurement record has 1 release in its history.

Award

02 Apr 2026 at 12:21

Summary of the contracting process

The procurement process for "Customer Voice Model Improvements" was conducted by Clarion Housing Group, a prominent public authority based in London, United Kingdom. The contract was awarded in the services category on 2nd April 2026, under a limited competition method designated as below threshold. The tender has been completed, covering operations from 16th February to 31st March 2026, with the total gross contract value being £33,630. The primary focus is on enhancing business analysis consultancy services, which falls under the CPV code 72221000.

This tender creates growth opportunities for consultancy businesses, especially those specialising in business analysis, given its focus on improving the customer voice model. Altair Consultancy & Advisory Service Ltd, an SME, successfully competed and secured the contract, which underscores potential prospects for similar sized entities. Firms with expertise in service delivery within the public sector in London may find ample opportunities through their participation in similar procurement processes initiated by sub-central government authorities like Clarion Housing Group.

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Notice Title

Customer Voice Model Improvements

Notice Description

Customer Voice Model Improvements Model Review

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067bcc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030882-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72221000 - Business analysis consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£28,025 Under £100K

Notice Dates

Publication Date
2 Apr 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Feb 20261 months ago
Contract Period
16 Feb 2026 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CLARION HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 7QX
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Regent's Park
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

ALTAIR CONSULTANCY & ADVISORY SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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