Award

Welfare Advice Services

MANCHESTER UNIVERSITY NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

02 Apr 2026 at 15:23

UK6 - Contract Award Notice
Award

02 Apr 2026 at 15:12

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for the "Welfare Advice Services" contract was spearheaded by the Manchester University NHS Foundation Trust, a public authority within the central government sector in the UK. The tender focuses on the provision of confidential and impartial advisory services covering areas like debt, benefits, housing, and employment, classified under social services. This procurement, part of a broader initiative to develop Health and Wellbeing Hubs at key medical institutions in Manchester, follows a direct award method. The contract, set to begin on 27th April 2026 and conclude on 26th April 2028, includes a potential 12-month extension. Key dates include the standstill period, which ends on 15th April 2026, and the contract signature scheduled for 20th April 2026. The successful bidder, Citizens Advice Manchester, serves as the supplier for this £500,121 project that is above the procurement threshold.

This tender offers significant opportunities for businesses that specialise in social services, particularly those that can contribute to defining and shaping the new Health and Wellbeing Hub model. Companies experienced in providing similar welfare advisory services, especially large-scale operations or those classified as SMEs and VCSE organisations, would be well-suited to compete for such contracts in the future. As the project is a direct award under prototypes and development criteria, businesses equipped to engage in service redevelopment and support can find substantial growth potential in this public sector collaboration.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Welfare Advice Services

Notice Description

This is a confidential, and impartial advisory service on issues like debt, benefits, housing, and employment

Procurement Information

This programme feeds directly into the new Health and Wellbeing Hub model, which has not previously been embedded within any hospital based environment and is itself a new and developing service for MFT. Citizens advise activity, and the associated contract award, contribute directly to defining and shaping this service and its development over the duration of this contract and will itself therefore continue to be developed to support the Hub. As such, it is MFT Procurement opinion that the contract is suitable be awarded under the direct award criteria for Prototypes and Development within PA23.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067c40
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031115-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£416,768 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20263 days ago
Contract Period
26 Apr 2026 - 26 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MANCHESTER UNIVERSITY NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRAFFORD
Postcode
M41 5SL
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Trafford
Electoral Ward
Davyhulme
Westminster Constituency
Stretford and Urmston

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE MANCHESTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-067c40-2026-04-02T16:23:54+01:00",
    "date": "2026-04-02T16:23:54+01:00",
    "ocid": "ocds-h6vhtk-067c40",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXQG-2592-VYYY",
            "name": "Manchester University NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXQG-2592-VYYY"
            },
            "address": {
                "streetAddress": "Finance & Procurement Business Unit, Wards 17 & 18, Trafford Hospital",
                "locality": "Trafford",
                "postalCode": "M41 5SL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD34"
            },
            "contactPoint": {
                "name": "Duncan Robjohns",
                "email": "purchasing@mft.nhs.uk",
                "telephone": "0161 537 2324"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.mft.nhs.uk",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PJNQ-4269-GYNV",
            "name": "Citizens Advice Manchester",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJNQ-4269-GYNV"
            },
            "address": {
                "streetAddress": "Albert House 17 Bloom Street",
                "locality": "Manchester",
                "postalCode": "M1 3HZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD33"
            },
            "contactPoint": {
                "email": "finance@citizensadvicemanchester.org.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.citizensadvicemanchester.org.uk/",
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": true
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PXQG-2592-VYYY",
        "name": "Manchester University NHS Foundation Trust"
    },
    "tender": {
        "id": "ocds-h6vhtk-067c40",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Welfare Advice Services",
        "description": "This is a confidential, and impartial advisory service on issues like debt, benefits, housing, and employment",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "This programme feeds directly into the new Health and Wellbeing Hub model, which has not previously been embedded within any hospital based environment and is itself a new and developing service for MFT. Citizens advise activity, and the associated contract award, contribute directly to defining and shaping this service and its development over the duration of this contract and will itself therefore continue to be developed to support the Hub. As such, it is MFT Procurement opinion that the contract is suitable be awarded under the direct award criteria for Prototypes and Development within PA23.",
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true,
                    "vcse": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "prototypesDevelopment"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Welfare Advice CA",
            "status": "pending",
            "value": {
                "amountGross": 500121,
                "amount": 416768,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PJNQ-4269-GYNV",
                    "name": "Citizens Advice Manchester"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "85320000",
                            "description": "Social services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-27T00:00:00+01:00",
                "endDate": "2028-04-26T23:59:59+01:00",
                "maxExtentDate": "2029-04-26T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "12 month optional extension"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "031102-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/031102-2026",
                    "datePublished": "2026-04-02T16:12:32+01:00",
                    "format": "text/html"
                },
                {
                    "id": "031115-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/031115-2026",
                    "datePublished": "2026-04-02T16:23:54+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-04-20T23:59:59+01:00",
                    "status": "scheduled"
                }
            ],
            "date": "2026-04-01T00:00:00+01:00",
            "standstillPeriod": {
                "endDate": "2026-04-15T23:59:59+01:00"
            }
        }
    ],
    "language": "en"
}