This public procurement record has 3 releases in its history.

TenderUpdate

17 Jun 2026 at 10:28

Tender

16 Jun 2026 at 20:06

Planning

02 Apr 2026 at 15:54

Summary of the contracting process

The London Borough of Hounslow is in the tender stage for a contract titled "Provision of Extra Care Services" in London, UK. This procurement involves commissioning care and support services across two Extra Care scheme contracts: Contract 1 for older adults (55+) at the Bridgewater House and Park Lodge Extra Care Schemes, and Contract 2 for mixed-age adults (18+) with various needs including dementia and learning disabilities at the Bristol Court Extra Care Scheme. Bidders can tender for one or both contracts. The procurement process is an open procedure with a focus on health and social work services, with a contract value of £10,080,000 gross. The tender submission deadline is set for 27th July 2026, and inquiries will be accepted until 10th July 2026.

This tender presents significant opportunities for businesses specialising in providing comprehensive care and support services tailored to diverse needs including physical disabilities, dementia, and mental health conditions. Companies with a strong background in health and social work, particularly those experienced in managing Extra Care Schemes, will find this contract beneficial for expanding their service presence within London. The process also favours small and medium enterprises considering there is an emphasis on quality over price, which constitutes 90% of the award criteria. The long-term contract spanning up to 2035, with potential renewals, ensures a stable avenue for business growth and sustained community impact.

How relevant is this notice?

Notice Title

Tender for the Provision of Extra Care Services

Notice Description

LBH is seeking to commission care and support services for two Extra Care scheme contracts - Contract 1: older adults (mainly aged 55+) with a range of needs, who reside in the Bridgewater House and Park Lodge Extra Care Schemes. Contract 2: Mixed age adults (age 18+) with a range of needs, including dementia and learning disabilities, who reside in the Bristol Court Extra Care Scheme. Bidders can bid for one or both contracts. The purpose of the Services are to provide high quality care and support which enables and encourages Residents to live as independently as possible within the Schemes for as long as possible. The Services must be able to meet a diverse range of needs, including people with a physical disability, frailty, dementia, learning disability, autism and mental health conditions.

Planning Information

The Council is holding an online providers engagement event on 23rd April at 2pm. For the invite link to join the event please email procurement@hounslow.gov.uk It should be noted that this engagement is not a formal tendering process. The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067c54
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057019-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£8,400,000 £1M-£10M
Lots Value
£8,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20262 weeks ago
Submission Deadline
27 Jul 20264 weeks to go
Future Notice Date
12 Jun 2026Expired
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2032 Over 5 years
Recurrence
2031-03-31

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HOUNSLOW
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOUNSLOW, LONDON
Postcode
TW3 3EB
Post Town
Twickenham
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI London

Local Authority
Hounslow
Electoral Ward
Hounslow West
Westminster Constituency
Feltham and Heston

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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