Tender

Custody Detention Officers

THE POLICE AND CRIME COMMISSIONER FOR LEICESTERSHIRE

This public procurement record has 1 release in its history.

Tender

07 Apr 2026 at 14:04

UK4 - Tender Notice
Summary of the contracting process

The Police and Crime Commissioner for Leicestershire is seeking to procure services for Custody Detention Officers within the county's police custody suites, under the title "Custody Detention Officers." This procurement falls within the services industry category, and is conducted through an open procurement method. The tendering process is currently active, with the deadline for submissions set for 10:00 AM on 7th May 2026. Interested parties must submit their tenders via the e-tendering portal In-Tend. The procurement process is guided by legal standards defined in UK legislation 2023/54, with a focus on public authority and sub-central government interests. Key stages include the closing of the enquiry period on 20th April 2026, and the anticipated award period ending 25th May 2026.

This tender presents substantial opportunities for businesses specialising in custody services and personnel management. With an estimated contract value of £20,000,000, and a potential span of six years through optional extensions, companies focused on providing innovative, effective, and trauma-informed custody services are well-suited to participate. This opportunity is ideal for those equipped to manage and support a diverse team of Custody Detention Officers, address compliance with current custody policies, and emphasise service delivery and performance. Firms with experience in managing complex service agreements with law enforcement bodies, and those with the ability to engage proactively with training related to vulnerable individuals, will find this tender particularly advantageous.

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Notice Information

Notice Title

Custody Detention Officers

Notice Description

The Leicestershire Police and Crime Commissioner (the contracting authority) is procuring a service for the Provision of Custody Detention Officers (CDOs) based within the secure estate of police custody suites. As such it is ancillary to the role the police have of investigating crime. The contract will commence on 17th February 2027 for a period of 3 years until 16th February 2030 with an option to extend in 12 monthly increments for a maximum of 3 further years (up to 6 years in total, to a maximum end date of 16th February 2033). The overall management of the Contract to provide custody support is viewed as a partnership between Leicestershire Police and the successful Provider. The services provided will be effective, efficient and meet the needs of the stakeholders and users, with CDO cover in line with agreed staffing levels and the appropriate balance of male and female CDO's for each team. Management practices will be supportive, innovative and flexible and promote a 'can do' attitude with a strong focus on service delivery and performance improvement. The force custody suites undertake trauma informed practices and have developed a vulnerability suite at Keyham Lane custody. Colleagues, including CDO's based at this suite, are expected to be at the forefront of training regarding vulnerable people. Occasionally, detainees are held on behalf of other police forces, the Health & Safety Executive, the Prison Service and HO Immigration Enforcement; these detainees are classed as business as usual and should be cared for in accordance with current custody policy, legislation and guidance.

Lot Information

Lot 1

Renewal: Option to extend in 12 monthly increments for a maximum of 3 further years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067d2b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031548-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66162000 - Custody services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20265 days ago
Submission Deadline
7 May 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Feb 2027 - 16 Feb 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR LEICESTERSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE19 2BX
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
Blaby
Electoral Ward
Enderby
Westminster Constituency
South Leicestershire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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