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Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

08 Apr 2026 at 11:58

Award Notice
Summary of the contracting process

The procurement process, facilitated by the Norfolk and Suffolk NHS Foundation Trust, involved the awarding of a contract for a digital mental health platform providing online Cognitive Behavioural Therapy (iCBT). This contracting initiative falls under the Health Care Services within the Provider Selection Regime Regulations 2023, with the process reaching the award stage by 8th April 2026. The awarded contract commenced on 1st April 2026 and runs through until 31st March 2027, being executed in Norwich, UK. Specially intended as a service for the Norfolk and Suffolk regions, the procurement was conducted via a limited method without prior publication, due to this being outside the general directives. The sole supplier selected is American Well Corporation UK Limited, with a contract value of £101,390.00, allowing for three potential 12-month extensions.

This award provides significant opportunities for businesses involved in digital health services, particularly those specializing in online therapy platforms. Companies with expertise in developing and managing health service solutions and experience in scaling technological solutions within healthcare frameworks are well-suited to such tenders. By enhancing digital mental health provisions, businesses can expand their operations and showcase their capacity to deliver essential services in partnership with established health entities like the NHS. Engagement in such projects not only fosters business growth but also positions service providers within a critical and evolving area of public health infrastructure, potentially leading to further opportunities in similar health service expansions.

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Notice Information

Notice Title

Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust

Notice Description

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies

Lot Information

Lot 1

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies. This notice is confirmation of an award having been made based on a framework agreement and without competition. Lifetime value of the contract - PS101,390.00 The contract provides for the service commencing on 1st April 2026 until 31st March 2027. This service is an existing service with an existing provider.

Options: 3x 12 month extensions

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067dc8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031862-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£101,390 £100K-£500K

Notice Dates

Publication Date
8 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20264 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH East (England)
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

American Well Corporation UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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