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BCP Resident's Card

Bournemouth, Christchurch and Poole Council

This public procurement record has 1 release in its history.

Award

09 Apr 2026 at 12:17

Award Notice
Summary of the contracting process

The procurement process for the "BCP Resident's Card," managed by Bournemouth, Christchurch and Poole Council, falls under the services category and is associated with the customer-loyalty programme industry (CPV code 79342321). The procurement stage has reached completion, and the contract, signed on 10th March 2026, is active. The procurement followed a limited method due to prior unsuccessful tenders and engaged the successful operator through the CCS G-Cloud 14 selection criteria. The project is situated in the UKK24 region, serving residents with benefits via a resident's card. The only related lot in the tender, initially cancelled, later resulted in an active award to SmartCitizen Limited, a supplier based in Truro, United Kingdom. The total contract value is £193,000 GBP.

This tender represents a significant opportunity for businesses involved in customer loyalty and services supporting resident benefits. SMEs specialising in ID card production and related services can find prospects for growth by leveraging similar government frameworks like CCS G-Cloud. Companies that can demonstrate a strong focus on essential service quality, customer journey enhancements, and sustainable business models would be well-suited to compete for similar tenders in the future. The procurement's design to support local communities adds an additional dimension for enterprises with a commitment to delivering social value, ensuring alignment with broader public services objectives established by regional authorities.

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Notice Information

Notice Title

BCP Resident's Card

Notice Description

Resident's card to provide BCP subscribers benefits within BCP

Lot Information

Lot 1

Resident's card to provide BCP subscribers benefits within BCP

Options: 1 additional year extension

Procurement Information

Following unsuccessful tender, we engaged with the successful operator through CCS G-Cloud 14 Through a selection criteria.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067ee7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032338-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22455000 - ID cards

79342321 - Customer-loyalty programme

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£193,000 £100K-£500K

Notice Dates

Publication Date
9 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bournemouth, Christchurch and Poole Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Postcode Area
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK24 Bournemouth, Christchurch and Poole
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

SmartCitizen Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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