Award

Integrated Wellbeing and Support Service for Adults Facing Mental Health Challenges

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

09 Apr 2026 at 15:34

UK7 - Contract Details Notice
Summary of the contracting process

The NHS South West London Integrated Care Board has awarded a contract for an "Integrated Wellbeing and Support Service for Adults Facing Mental Health Challenges" following a limited procurement process. This contract was aimed at providing navigation support within GP practices in the most deprived areas of Wandsworth, focusing on non-medical needs such as housing, debt, and social isolation, in order to address health inequalities and reduce unnecessary GP appointments. The contract was awarded to Family Action, based in London, for an initial period of 12 months starting from 1 January 2026, with an option to extend for a further 3 months. The total contract value, including the extension, is £174,906. This award falls under the social work and related services category and is part of the services procurement category.

This procurement offers an opportunity for businesses involved in social work and support services, particularly those with a focus on mental health and community engagement, to showcase their capabilities in addressing the non-clinical needs within healthcare settings. Organisations equipped to deliver innovative solutions to health and social determinants would find this sector rewarding. Additionally, suppliers experienced in collaborating with government entities and adept at managing contracts related to mental health and social welfare services are well-suited to compete in such tenders. The involvement of efforts to reduce GP appointments by addressing community-based social issues highlights a growing market demand for integrated care services, presenting significant prospects for service providers in this domain.

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Notice Information

Notice Title

Integrated Wellbeing and Support Service for Adults Facing Mental Health Challenges

Notice Description

The South West London Integrated Care Board (SWL ICB) commissioned a Primary Care Integrated Wellbeing and Support Service to be delivered within GP practices in the most deprived areas of Wandsworth. The service provides short-term, patient-focused navigation support for individuals presenting in primary care with non-medical needs, including issues related to housing, debt, loneliness, and social isolation. The aim of the service is to address wider determinants of health, improve access to appropriate community and voluntary sector services, and reduce inappropriate or avoidable GP appointments. The service responds to significant demand within primary care relating to non-clinical need, with approximately 20% of GP appointments associated with non-medical concerns. These issues disproportionately affect individuals experiencing mental ill health and those from marginalised and underserved communities, contributing to health inequalities. The contract was awarded following a competitive tender process conducted in accordance with the Scheme of Reservation and Delegation (SORD). Six suppliers were invited to bid, and the procurement process was managed by NHS London Commercial Hub (NHS LCH) on behalf of SWL ICB. The contract has been awarded for a period of 15 months (comprising an initial 12-month term with an option to extend for up to 3 months at the discretion of the Contracting Authority), with a total contract value of PS174,906 (inclusive of VAT).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067f6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032586-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£174,906 £100K-£500K

Notice Dates

Publication Date
9 Apr 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jan 20263 months ago
Contract Period
1 Jan 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH WEST LONDON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW19 1RH
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Wimbledon Town & Dundonald
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

FAMILY ACTION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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