Award

Cyber Insurance Services

CITIZEN HOUSING GROUP LTD

This public procurement record has 1 release in its history.

Award

10 Apr 2026 at 08:47

Summary of the contracting process

The public procurement process for "Cyber Insurance Services" was managed by Citizen Housing Group Ltd, a sub-central government public authority based in Birmingham, United Kingdom. The procurement is classified under the financial and insurance services industry category. This process has progressed to the award stage, with Howden Insurance Brokers Limited as the supplier. The contract was signed on 1st April 2026 and will remain active until 1st April 2027. This procurement utilized a method classified as "Below threshold - unknown" and comprises a single completed lot. The total contract value is grossly £50,000, with a net value of £40,000.

This tender provides substantial opportunities for businesses in the insurance and financial services sector, particularly those specialising in cyber insurance. With the increasing importance of cyber security protection, companies providing innovative solutions and comprehensive coverage could stand to gain significantly from such contracts. Large-scale enterprises with a track record in managing complex insurance needs are well-positioned to compete, given the nature and value of the contract and the scope of the services required by Citizen Housing Group Ltd.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Cyber Insurance Services

Notice Description

This new insurance clause covers: Invoice Manipulation: This is a new cover to reimburse you for loss as a direct result of theft committed by a third party of a client's money or other financial assets that the client intended to send to you for the provision of goods and services, but which you did not receive as a result of fraudulent electronic communications designed to impersonate a senior executive officer or employee. New Vendor Fraud: This is a new cover to reimburse you for loss as a direct result of a fraudulent third party posing as a legitimate vendor of goods or services with whom you are transacting for the first time, resulting in you paying for goods or services that you did not receive. Physical Goods Fraud: This is a new cover to reimburse you for loss as a direct result of a third party committing any phishing, vishing or other social engineering attack against an employee or senior executive officer that results in you sending the company's tangible property or goods to an unintended party. However, this Section will not cover loss as a result of a legitimate customer not paying or refusing to pay for tangible property or goods that you have sent. Theft of Client Funds: This is a new Section to reimburse you for loss as a direct result of you having to reimburse a client for theft of the client's money or other financial assets from a client's bank account that you had access to, provided that the theft was as a result of a social engineering attack committed against you by a third party. Voluntary & Regulatory Shutdown: This is a new cover to reimburse you for income loss and increased cost of working as a result of an interruption to your business operations where it was reasonable and necessary for you to take your computer systems offline to manage a cyber event or a where a governmental entity or regulatory body expressly requires you to take your computer systems offline in response to a cyber event. Lost or Missed Bids: This is a new cover to reimburse you for your income loss sustained during the reputational harm period as a result of your failure to make or win a bid or request for proposal for a contract arising directly from a cyber event. Contingent Bodily Injury: This new Section provides liability cover for any claim arising out of bodily injury caused as a direct result of a cyber event affecting your computer systems (provided you are not entitled to indemnity under any other insurance, except for any additional sum which is payable over and above the other insurance). Criminal Reward Cover: This is a new Insuring Clause which provides cover for amounts payable to a person or organisation (except for the auditor of the company or manager or supervisor of such auditor) for providing information which directly contributes to and results in the arrest and conviction of a threat actor who is committing or has committed any illegal act directly relating to a claim covered under Insuring Clauses 1, 2, 3, 4 or 5.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067f9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032664-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,000 Under £100K

Notice Dates

Publication Date
10 Apr 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20262 weeks ago
Contract Period
31 Mar 2026 - 1 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CITIZEN HOUSING GROUP LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified

Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

HOWDEN INSURANCE BROKERS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-067f9d-2026-04-10T09:47:53+01:00",
    "date": "2026-04-10T09:47:53+01:00",
    "ocid": "ocds-h6vhtk-067f9d",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-CHC-8181",
            "name": "Citizen Housing Group Ltd",
            "identifier": {
                "scheme": "GB-CHC",
                "id": "8181"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PWJN-9145-YTML"
                }
            ],
            "address": {
                "streetAddress": "4040 Lakeside",
                "locality": "Birmingham",
                "postalCode": "B377YN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG32"
            },
            "contactPoint": {
                "email": "Procurement@citizenhousing.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-00725875",
            "name": "HOWDEN INSURANCE BROKERS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "00725875"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PJBR-6492-ZBVV"
                }
            ],
            "address": {
                "streetAddress": "One Creechurch Place",
                "locality": "London",
                "postalCode": "EC3A 5AF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "Cameron.LaneLey@howdengroup.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.howdengroup.com/uk-en",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-CHC-8181",
        "name": "Citizen Housing Group Ltd"
    },
    "tender": {
        "id": "P1884",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Cyber Insurance Services",
        "description": "This new insurance clause covers: Invoice Manipulation: This is a new cover to reimburse you for loss as a direct result of theft committed by a third party of a client's money or other financial assets that the client intended to send to you for the provision of goods and services, but which you did not receive as a result of fraudulent electronic communications designed to impersonate a senior executive officer or employee. New Vendor Fraud: This is a new cover to reimburse you for loss as a direct result of a fraudulent third party posing as a legitimate vendor of goods or services with whom you are transacting for the first time, resulting in you paying for goods or services that you did not receive. Physical Goods Fraud: This is a new cover to reimburse you for loss as a direct result of a third party committing any phishing, vishing or other social engineering attack against an employee or senior executive officer that results in you sending the company's tangible property or goods to an unintended party. However, this Section will not cover loss as a result of a legitimate customer not paying or refusing to pay for tangible property or goods that you have sent. Theft of Client Funds: This is a new Section to reimburse you for loss as a direct result of you having to reimburse a client for theft of the client's money or other financial assets from a client's bank account that you had access to, provided that the theft was as a result of a social engineering attack committed against you by a third party. Voluntary & Regulatory Shutdown: This is a new cover to reimburse you for income loss and increased cost of working as a result of an interruption to your business operations where it was reasonable and necessary for you to take your computer systems offline to manage a cyber event or a where a governmental entity or regulatory body expressly requires you to take your computer systems offline in response to a cyber event. Lost or Missed Bids: This is a new cover to reimburse you for your income loss sustained during the reputational harm period as a result of your failure to make or win a bid or request for proposal for a contract arising directly from a cyber event. Contingent Bodily Injury: This new Section provides liability cover for any claim arising out of bodily injury caused as a direct result of a cyber event affecting your computer systems (provided you are not entitled to indemnity under any other insurance, except for any additional sum which is payable over and above the other insurance). Criminal Reward Cover: This is a new Insuring Clause which provides cover for amounts payable to a person or organisation (except for the auditor of the company or manager or supervisor of such auditor) for providing information which directly contributes to and results in the arrest and conviction of a threat actor who is committing or has committed any illegal act directly relating to a claim covered under Insuring Clauses 1, 2, 3, 4 or 5.",
        "status": "complete",
        "procurementMethodDetails": "Below threshold - unknown",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-00725875",
                    "name": "HOWDEN INSURANCE BROKERS LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "66000000",
                            "description": "Financial and insurance services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2027-04-01T23:59:59+01:00"
            },
            "value": {
                "amountGross": 50000,
                "amount": 40000,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-04-01T00:00:00+01:00",
            "documents": [
                {
                    "id": "032664-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/032664-2026",
                    "datePublished": "2026-04-10T09:47:53+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}