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Courier Services

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

This public procurement record has 4 releases in its history.

AwardUpdate

28 Sep 2026 at 17:07

Award Notice
Award

07 Jul 2026 at 14:16

Award Notice
Tender

30 Apr 2026 at 16:52

Tender Notice
Planning

13 Apr 2026 at 14:08

Planning Notice
Summary of the contracting process

Public Services Delivery Scotland (PSD Scotland) bought courier services to collect and deliver documents and parcels throughout Scotland, including the Highlands and Islands. The requirement also covers GP record transfers. The contract is available for use by all National Health Boards, so the work serves a wide range of NHS organisations rather than a single local delivery point. The service is classified as courier work (CPV 64120000).

The procurement is complete and CitySprint (UK) Ltd was selected as supplier; the contract was signed on 1 July 2026. The published contract value was corrected to £1.2 million to include the extension periods; an earlier contract entry lists £800,000. The planned initial term runs from 1 July 2026 to 30 June 2030, with extensions of up to two 12-month periods, subject to satisfactory performance. The buyer used an open procedure, seeking one supplier. Quality accounted for 30% of evaluation and price for 70%. Six bids were received. The procurement was divided into one lot, and variants were not allowed.

This award shows demand for a single provider able to manage a Scotland-wide courier operation, including deliveries to the Highlands and Islands and the transfer of GP records. Competitors would need credible capacity to collect and deliver documents and parcels across the country and to support healthcare record transfers for multiple National Health Boards. The buyer evaluated quality as well as price, so a future competitor would need to demonstrate reliable service delivery alongside competitive costs. Six bids were received, including three from SMEs, indicating that smaller businesses also competed. A supplier’s experience coordinating geographically dispersed collections and deliveries, and its ability to serve public healthcare organisations at scale, would be relevant to this requirement.

How relevant is this notice?

Notice Information

Notice Title

Courier Services

Notice Description

PSD requires a contract to be in place for the collection and delivery of documents and parcels throughout Scotland, including the Highlands and Islands. The scope also includes GP Record Transfer. This contract is available to all National Health Boards.

Lot Information

Lot 1

An open procurement was run with the intention to appoint a single supplier.

Renewal: Option to extend for a period of up to 2x12 months until 30/06/3032. The Authority reserves the right to extend the Contract subject to satisfactory performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068115
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091597-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64120000 - Courier services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,000,000 £1M-£10M

Notice Dates

Publication Date
28 Sep 20264 weeks ago
Submission Deadline
29 May 2026Expired
Future Notice Date
1 May 2026Expired
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Jun 2030 4-5 years
Recurrence
Approx. 6 months before this contract is due to expire, the requirement will be re-tendered for

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Additional Buyers

Healthcare Improvement Scotland

NHS 24

NHS Golden Jubilee

Public Health Scotland

Scottish Ambulance Service

The State Hospitals Board for Scotland

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

CitySprint (UK) Ltd

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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