Award

Provision of an Emergency Department ICT tracking System for decommissioning and read only data upgrade

WESTERN HEALTH & SOCIAL CARE TRUST

This public procurement record has 1 release in its history.

Award

14 Apr 2026 at 08:34

Summary of the contracting process

The Western Health & Social Care Trust, a central government public authority operating under Northern Irish devolved regulations, is managing a procurement process for the provision of an Emergency Department ICT tracking system upgrade. This process involves the historical retention, decommissioning, and read-only data upgrade of the Symphony system. The location for this contract is Londonderry, United Kingdom, and it falls under the IT services industry category. The procurement method selected is a direct award due to Egton Medical Information Systems Limited's exclusive intellectual property rights over the Symphony system. The contract, valued at approximately £136,612.44, is set to commence on 27 April 2026 and will conclude on 10 April 2028, with a pending award status as of 14 April 2026.

This tender presents a unique growth opportunity for firms specialising in IT services, particularly those adept at providing technical support for software systems with proprietary rights. While the direct award procurement method means that the opportunity is limited, businesses with similar intellectual property or technical exclusivity may benefit by understanding the procurement strategy and partnership avenues with entities like Egton. Companies focused on consulting, software development, and internet support in healthcare settings would find such contracts fitting, as they can leverage specific expertise in ICT systems pertaining to medical data management.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Provision of an Emergency Department ICT tracking System for decommissioning and read only data upgrade

Notice Description

The provision of an Emergency Department tracking ICT system, Symphony - for the historical retention of data collated - decommissioning and read only data upgrade.

Procurement Information

Egton Medical/ Optum are the owner of the Intellectual Property Rights and all Copyright for the Symphony system and software. It is the only authorised provider of Symphony and the data held within and therefore a tender for any 3rd party support would not have been legally viable.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06818f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033560-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£113,843 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Apr 20261 weeks ago
Contract Period
26 Apr 2026 - 10 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WESTERN HEALTH & SOCIAL CARE TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDONDERRY
Postcode
BT47 6SB
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0A Derry City and Strabane
Delivery Location
Not specified

Local Authority
Derry City and Strabane
Electoral Ward
Kilfennan
Westminster Constituency
Foyle

Supplier Information

Number of Suppliers
1
Supplier Name

EGTON MEDICAL INFORMATION SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06818f-2026-04-14T09:34:48+01:00",
    "date": "2026-04-14T09:34:48+01:00",
    "ocid": "ocds-h6vhtk-06818f",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PTVW-2397-PWCT",
            "name": "Western Health & Social Care Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTVW-2397-PWCT"
            },
            "address": {
                "streetAddress": "Altnagelvin Area Hospital, Glenshane Road",
                "locality": "Londonderry",
                "postalCode": "BT47 6SB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKN0A"
            },
            "contactPoint": {
                "email": "dacs@westerntrust.hscni.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    },
                    {
                        "id": "GB-NIR",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Northern Irish devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PJVM-7229-TYLT",
            "name": "EGTON MEDICAL Information systems limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJVM-7229-TYLT"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-COH",
                    "id": "02117205"
                }
            ],
            "address": {
                "streetAddress": "Fulford Grange, Micklefield Lane",
                "locality": "Rawdon, Leeds",
                "postalCode": "LS19 6BA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE42"
            },
            "contactPoint": {
                "email": "uk.bids@optum.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PTVW-2397-PWCT",
        "name": "Western Health & Social Care Trust"
    },
    "tender": {
        "id": "ocds-h6vhtk-06818f",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Provision of an Emergency Department ICT tracking System for decommissioning and read only data upgrade",
        "description": "The provision of an Emergency Department tracking ICT system, Symphony - for the historical retention of data collated - decommissioning and read only data upgrade.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Egton Medical/ Optum are the owner of the Intellectual Property Rights and all Copyright for the Symphony system and software. It is the only authorised provider of Symphony and the data held within and therefore a tender for any 3rd party support would not have been legally viable.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersIntellectualPropertyExclusiveRights"
            },
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 136612.44,
                "amount": 113843.7,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PJVM-7229-TYLT",
                    "name": "EGTON MEDICAL Information systems limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKN",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-27T00:00:00+01:00",
                "endDate": "2028-04-10T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "033560-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/033560-2026",
                    "datePublished": "2026-04-14T09:34:48+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-04-14T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}