Notice Information
Notice Title
NAO Case Management Solution for Financial Audits
Notice Description
Lot Information
Lot 1
The NAO sought to transform how it undertakes financial audits by procuring a flexible case management technology solution capable of supporting dynamic workflows, robust content management, effective collaboration, data-led audit capability, and seamless integration with existing NAO systems. To achieve this, NAO launched a Competitive Dialogue procurement exercise in 2020, resulting in the contract award in 2022.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-068298
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/034038-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48100000 - Industry specific software package
48170000 - Compliance software package
48200000 - Networking, Internet and intranet software package
48311000 - Document management software package
48311100 - Document management system
48780000 - System, storage and content management software package
48900000 - Miscellaneous software package and computer systems
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72212219 - Miscellaneous networking software development services
72220000 - Systems and technical consultancy services
72222300 - Information technology services
72227000 - Software integration consultancy services
72230000 - Custom software development services
72260000 - Software-related services
72266000 - Software consultancy services
72416000 - Application service providers
72600000 - Computer support and consultancy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £7,790,458 £1M-£10M
Notice Dates
- Publication Date
- 15 Apr 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 1 Mar 20224 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NATIONAL AUDIT OFFICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1W 9SP
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- Westminster
- Electoral Ward
- Pimlico North
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-068298-2026-04-15T10:13:23+01:00",
"date": "2026-04-15T10:13:23+01:00",
"ocid": "ocds-h6vhtk-068298",
"description": "GO Reference: GO-2026415-PRO-35870923",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-068298",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "NAO Case Management Solution for Financial Audits",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"mainProcurementCategory": "services",
"lots": [
{
"id": "1",
"description": "The NAO sought to transform how it undertakes financial audits by procuring a flexible case management technology solution capable of supporting dynamic workflows, robust content management, effective collaboration, data-led audit capability, and seamless integration with existing NAO systems. To achieve this, NAO launched a Competitive Dialogue procurement exercise in 2020, resulting in the contract award in 2022.",
"contractPeriod": {
"durationInDays": 4320
}
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72266000",
"description": "Software consultancy services"
},
{
"scheme": "CPV",
"id": "72260000",
"description": "Software-related services"
},
{
"scheme": "CPV",
"id": "72227000",
"description": "Software integration consultancy services"
},
{
"scheme": "CPV",
"id": "72222300",
"description": "Information technology services"
},
{
"scheme": "CPV",
"id": "72220000",
"description": "Systems and technical consultancy services"
},
{
"scheme": "CPV",
"id": "72212219",
"description": "Miscellaneous networking software development services"
},
{
"scheme": "CPV",
"id": "72200000",
"description": "Software programming and consultancy services"
},
{
"scheme": "CPV",
"id": "72600000",
"description": "Computer support and consultancy services"
},
{
"scheme": "CPV",
"id": "48900000",
"description": "Miscellaneous software package and computer systems"
},
{
"scheme": "CPV",
"id": "48780000",
"description": "System, storage and content management software package"
},
{
"scheme": "CPV",
"id": "48200000",
"description": "Networking, Internet and intranet software package"
},
{
"scheme": "CPV",
"id": "48170000",
"description": "Compliance software package"
},
{
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
{
"scheme": "CPV",
"id": "72416000",
"description": "Application service providers"
},
{
"scheme": "CPV",
"id": "72230000",
"description": "Custom software development services"
},
{
"scheme": "CPV",
"id": "48311100",
"description": "Document management system"
},
{
"scheme": "CPV",
"id": "48311000",
"description": "Document management software package"
},
{
"scheme": "CPV",
"id": "48100000",
"description": "Industry specific software package"
}
],
"deliveryAddresses": [
{
"region": "UKI"
}
],
"deliveryLocation": {
"description": "LONDON"
},
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "034038-2026-NAO Case Management Solution for Financial Audits-1",
"relatedLots": [
"1"
],
"title": "Case Management Solution",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-180006",
"name": "Node 4 Limited (was Tisski Limited)"
},
{
"id": "GB-FTS-180007",
"name": "Node 4 Limited"
}
]
}
],
"parties": [
{
"id": "GB-FTS-12622",
"name": "National Audit Office",
"identifier": {
"legalName": "National Audit Office"
},
"address": {
"streetAddress": "157-197 Buckingham Palace Road, Victoria, London, United Kingdom",
"locality": "London",
"region": "UKI",
"postalCode": "SW1W 9SP",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "NAO Central Procurement Team",
"telephone": "+44 2077987000",
"email": "NAO.Procurement@nao.org.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.nao.org.uk/",
"buyerProfile": "https://www.nao.org.uk/"
}
},
{
"id": "GB-FTS-180006",
"name": "Node 4 Limited (was Tisski Limited)",
"identifier": {
"legalName": "Node 4 Limited (was Tisski Limited)",
"id": "07751400"
},
"address": {
"streetAddress": "Unit 1a-1b Millennium Way, Pride Park, Derby, Derbyshire,",
"locality": "Derby",
"region": "UK",
"postalCode": "DE24 8HZ",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-180007",
"name": "Node 4 Limited",
"identifier": {
"legalName": "Node 4 Limited",
"id": "04759927"
},
"address": {
"streetAddress": "Unit 1a-1b Millennium Way, Pride Park, Derby, Derbyshire,",
"locality": "Derby",
"region": "UK",
"postalCode": "DE24 8HZ",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-12623",
"name": "The National Audit Office",
"identifier": {
"legalName": "The National Audit Office"
},
"address": {
"streetAddress": "157 - 197 Buckingham Palace Road, Victoria, London",
"locality": "London",
"postalCode": "SW1W 9SP",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-FTS-12622",
"name": "National Audit Office"
},
"contracts": [
{
"id": "034038-2026-NAO Case Management Solution for Financial Audits-1",
"awardID": "034038-2026-NAO Case Management Solution for Financial Audits-1",
"title": "Case Management Solution",
"status": "active",
"value": {
"amount": 7790458.12,
"currency": "GBP"
},
"dateSigned": "2022-03-01T00:00:00Z",
"period": {
"durationInDays": 4320
},
"items": [
{
"id": "1",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"deliveryAddresses": [
{
"region": "UK"
}
],
"deliveryLocation": {
"description": "UNITED KINGDOM"
},
"relatedLot": "1"
}
],
"amendments": [
{
"id": "1",
"description": "The contract was amended to increase the implementation phase cost by PS109,983.37. Delivery dates for final milestones were revised, and certain functional requirements were updated following completion of the MVP stage. Elements no longer required for the implementation phase were removed, while others were replaced to reflect technological developments and improved user benefits. Enhanced security requirements were also introduced. The overall scope of the contracted solution remain unchanged",
"rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: The modification arose from circumstances identified after contract award during implementation. Following novation to Node4 Limited, delivery complexity exceeded that anticipated at award, creating a material and unforeseeable risk to delivery continuity. To mitigate this risk, delivery arrangements and funding were adjusted. Post-MVP requirement refinements and enhanced security led to milestone changes and a cost increase of PS109,623.37. The changes do not alter the contract's scope."
}
]
}
],
"links": [
{
"rel": "prev",
"href": "https://ted.europa.eu/udl?uri=TED:NOTICE:622747-2020:TEXT:EN:HTML"
}
],
"language": "en"
}