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Send Disagreement Resolution and Mediation Services

London Borough of Hillingdon

This public procurement record has 2 releases in its history.

Tender

06 Jul 2026 at 12:30

UK4 - Tender Notice
Planning

15 Apr 2026 at 15:46

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Hillingdon is currently in the tender stage of procuring SEND Disagreement Resolution and Mediation Services. The procurement process is under the Competitive Flexible Procedure and is scheduled to end on 3rd August 2026. This service focuses on providing independent resolution and mediation services for young people with special educational needs and disabilities (SEND) and their families. The contract, valued at £556,800, spans over eight years with an annual review. It is a significant opportunity for businesses in the health and social work services sector, particularly those located in the UKI74 region of the United Kingdom.

This tender presents substantial business growth opportunities for entities specialising in health and social services. It is particularly suited for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with a track record of providing similar services to local authorities. Eligibility requires a minimum annual turnover of £139,200 and established financial standing, as well as proof of relevant experience. Companies capable of delivering adaptable and responsive services, especially in light of legislative changes such as those introduced by the 'Schools White Paper 2026: Special Educational Needs and Disability (SEND) Reform', will find this a pivotal chance to expand their operations.

How relevant is this notice?

Notice Information

Notice Title

Send Disagreement Resolution and Mediation Services

Notice Description

The London Borough of Hillingdon is seeking an experienced provider to deliver SEND Disagreement Resolution and Mediation Services. This service provides independent disagreement resolution and mediation services to young people, parents and carers of young people with Special Educational Needs and Disabilities (SEND) in accordance with the Children and Families Act 2014, the SEND Regulations 2014 and the SEND Code of Practice 2015 (and any related legislative changes, statutory guidance or recognised as best practice introduced during the Contract Period). The contract will be let for 8 years with an annual review built into contract management. The estimated contract value over the eight-year term is PS556,800. This may be increased or decreased if the Council's requirement changes. Any future change would be subject to formal variation in accordance with contract terms. The tender will be run under Competitive Flexible Procedure and participants will be required to meet the criteria of Stage 1 before being invited to Stage 2

Lot Information

Lot 1

Options: The contract quantities stated are estimates and may increase or decrease during the contract period. Any changes will be implemented through the contract variation process and will be subject to the Council's requirements and applicable governance and approval procedures.

Planning Information

The London Borough of Hillingdon Children's Services are seeking interested parties who would like to participate in an online Teams provider engagement event on Tuesday 28th April 2026 at 12.30pm in preparation for an opportunity to tender for the provision of SEND Mediation and Disagreement Resolution Services later in Spring 2026. The session will provide an opportunity for interested suppliers to understand the service requirements whilst having the opportunity to offer views and comments, helping to ensure that the proposed approach is clear, achievable and aligned to Hillingdon's requirements. Suppliers will be able to seek clarification to prepare for the forthcoming tender process. The Council is seeking to understand the market and how suppliers can best meet the needs of children and young people with SEND and their families Please register your interest in this event by Friday the 24th of April 2026 by emailing rverma@hillingdon.gov.uk with " SEND Mediation and Disagreement Resolution Services Tender" in the email subject. We would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/Account/Login on Proactis tendering portal where the opportunity will be advertised. Details in this notice may be subject to change as the services are reviewed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068358
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063170-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£556,800 £500K-£1M
Lots Value
£556,800 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jul 20261 months ago
Submission Deadline
3 Aug 2026Expired
Future Notice Date
8 May 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hillingdon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Postcode Area
Southall
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon
Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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