Award

0033657 - Copilot use case discovery and execution - Procurement and Commissioning

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

16 Apr 2026 at 16:03

UK7 - Contract Details Notice
Summary of the contracting process

Durham County Council has completed the awarding stage of its procurement process titled "0033657 - Copilot use case discovery and execution - Procurement and Commissioning." This project is within the IT services industry category, focusing on consulting, software development, and support. The initiative aims to enhance productivity and decision-making within the council. Located in Durham, United Kingdom, the project follows a direct procurement method below the threshold without competition. The contract was signed on 20 March 2026 and runs from 1 April 2026 to 1 July 2026. The award was officially documented on 16 April 2026, marking the project's status as active, with Changing Social Ltd based in Bristol identified as the supplier.

This tender represents a significant opportunity for IT service providers looking to expand their business in the public sector, particularly those specialising in productivity-enhancing software and support services. It is well-suited for SMEs with expertise in Microsoft 365 Copilot solutions, as demonstrated by the successful pilot conducted with Changing Social Ltd. Businesses that can offer innovative technology solutions to improve organisational efficiency stand poised to benefit from such procurement engagements. Potential suppliers should consider focusing on tailored value realisation programmes that drive measurable impact within public sector operations.

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Notice Information

Notice Title

0033657 - Copilot use case discovery and execution - Procurement and Commissioning

Notice Description

Following the successful completion of a Microsoft 365 Copilot and agent pilot delivered by Changing Social, Durham County Council intends to progress with wider Copilot adoption across the organisation. The pilot demonstrated clear potential to improve productivity, decision-making, and ways of working, providing a strong foundation for more targeted and value-led deployment. As a next step, Durham County Council intends to build on the work of the pilot with a focused use case discovery and value realisation programme within the Procurement function. The objective of this engagement is to identify, prioritise, and document high-value Copilot and agent use cases that can be taken forward into delivery with confidence, clarity, and measurable impact.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06849b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034901-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£36,486 Under £100K

Notice Dates

Publication Date
16 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Mar 20261 months ago
Contract Period
31 Mar 2026 - 1 Jul 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified
Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

CHANGING SOCIAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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