Award

North West London Personal Health Budget Support Service

NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

17 Apr 2026 at 08:50

Summary of the contracting process

The NHS West and North London Integrated Care Board has completed the procurement process for the "North West London Personal Health Budget Support Service." The contract covers software packages and information systems within the health industry category, specifically aimed at personalised care for vulnerable clients. Based in London, the procurement process followed a framework agreement under the Crown Commercial Service G-Cloud 14, with the contract having been signed on 1 April 2026. The awarding phase of the procurement was conducted using a limited procedure without prior publication of a call for competition, owing to the strategic merger of integrated care boards in the region. The deadline for relevant activities and bids has passed, as the contract is now active with an estimated value of £790,140 GBP.

This tender provides significant opportunities for organisations with expertise in health software solutions, particularly those able to supply goods under framework agreements like the G-Cloud. Businesses that deliver innovative personal health budget support solutions will find potential for growth, as they can engage with a large client base in the North West London area. While the procurement method was limited without competitive advertisement, future opportunities for similar contracts may arise as mergers and regional restructuring conclude. Companies prepared to navigate complex procurement environments, such as within NHS framework agreements, would stand well-suited to win upcoming contracts within the sector.

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Notice Title

North West London Personal Health Budget Support Service

Notice Description

Personal Health Budgets (PHBs) cover the care needs of highly vulnerable clients and support the implementation and provision of complex care packages. All clients who are eligible for All Age Continuing Care and other care areas have the legal right to request a Personal Health Budget as per The National Health Service (Direct Payments) Regulations 2013 and National Health Service Commissioning Board and Clinical Commissioning Groups (Responsibilities and Standing Rules) (Amendment) (No. 3) Regulations 2014. Ensuring more people can benefit from personalised care is one of the key aims of the 'Fit for the Future - 10 Year Plan for England.' (2025)<br/><br/>The PHB Support Service assists an average of 296 NWL AACC Personal Health Budget holders annually. <br/><br/>Due to the merger of North West London and North Central London ICBs it was felt that a competitive procurement would not be an appropriate route forward, therefore a shorter term contract has been awarded whilst the merger settles (one year initial term with plus one, plus one extensions, so three years maximum contract length).

Lot Information

Lot 1

The contract has been awarded in accordance with the Crown Commercial Service G-Cloud 14 framework agreement, this came into force in October 2024, therefore the Public Contract Regulations 2015 (PCR15) apply to the award of this call-off contract.

Procurement Information

Contract awarded under a framework agreement

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0684d3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034996-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£790,140 £500K-£1M

Notice Dates

Publication Date
17 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI7 Outer London - West and North West

Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE PLACES LIVES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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